German Speaking Client Relations Specialist - WAHA - located anywhere in Greece

Join Patrique Mercier Recruitment as a **German Speaking Client Relations Specialist** with the flexibility to work from anywhere in Greece! We are seeking a motivated individual who can effectively engage with our German-speaking clients, ensuring their needs are swiftly met and their trust is earned.

In this role, you will leverage your fluency in German and your passion for delivering outstanding customer service to build strong client relationships. Whether it’s addressing queries or providing meaningful solutions, your contributions will play a key role in enhancing our clients' experience and fostering long-term partnerships.

Your Responsibilities

• Establish and maintain excellent relationships with German-speaking clients.
• Respond to inquiries and provide assistance with professionalism and efficiency.
• Identify potential improvements in client engagement and suggest proactive solutions.
• Document all client interactions and maintain comprehensive client records.
• Collaborate with cross-functional teams to ensure a seamless client experience.
• Engage in regular training to enhance product knowledge and service capabilities.

Requirements

• Fluent in German (both spoken and written); English proficiency is advantageous.
• Previous experience in client relations, customer service, or related fields is desirable.
• Outstanding communication skills and a strong ability to build rapport.
• Proficient in problem-solving with a client-centered mindset.
• Self-motivated and capable of working independently, as well as part of a team.
• Detail-oriented with excellent time management abilities.
• Willingness to embrace the challenges of remote work while remaining dedicated to client success.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks