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German Customer Support | Financial Recovery Agent - Athens

Athens, Greece
Full-Time

We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece!

Responsibilities

  • Support customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction
  • Provide and maintain strong, professional relationships with all partners
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

  • Fluency in German
  • Good command of English would be considered a plus
  • Exceptional communication & soft skills
  • Computer knowledge
  • Experience in customer service or customer facing roles would be considered an asset
  • Experience in banking environment would be considered an asset
  • Can do attitude, willingness to learn and reliability are essential to your success in this role

Benefits

  • Competitive monthly salary + 2 extra salaries per year
  • Monthly Performance Bonus
  • Monthly ticket restaurant card
  • Private health insurance
  • Digital courses for foreign languages
  • Possibility to work remotely all over Greece
  • Excellent quality IT equipment 
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