Installing and configuring required Trellix products, including but not limited to Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, Access Protection on enterprise Microsoft and Linux endpoints; maintaining malware security compliance and troubleshooting/resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems and requests such as software installs
Assist with the daily DAT file ingest/deployment cycle
Ensure the ePO infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
Contribute to development and ongoing improvement of industry best practices and standards for maintaining malware enterprise technologies.
Assist with installing, testing, and deploying hotfixes/patches for Trellix product releases to manage enterprise vulnerabilities.
Assist with development of knowledge articles, documentation, and work instructions used by the Malware, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units.
Requirements
TS/SCI with poly required
High School/GED and 25 years of related experience
Bachelor of Science may be substituted for 5 years of experience
Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise environment
Strong working knowledge of Trellix Endpoint Security (ENS) Product
One of the Following Certifications Required:
CCNA Security
CySA+
GICSP
GSEC
Security+
CND
SSCP
CASP
CCNP Security
CISA
CISSP
GCED
GCIH
CCSP
Desired:
Customer focused and result oriented
NetApp OnTap
Strong organizational, communication, and collaboration skills
Trellix Endpoint Removal and Endpoint Storage Scanning Protection
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