Main Purpose of Job:
To support service / business area leadership in the implementation of strategic plan through the effective management of team/s.
Key Performance Areas:
Strategic Impact
- Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise
- Implements the strategy within area of responsibility by conforming to plans set by leadership in all engagements / projects including:
- Revenue targets
- Talent management
- Communication to teams
- Tracking of plans in engagements / projects
- Actively identifies sales opportunities in broader market
- Contributes to preparation of proposals/tenders and presentations
- Participates in sales presentations and client negotiation teams for new and retained business
- Grows market network with key players and builds long-term relationships.
- Builds relationships across Deloitte service lines for cross-selling opportunities and combined engagement pursuits
- Identifies innovative solutions on projects / engagements to enhance / renew service offerings to client
- Drives own client portfolio and profitable book of business (depending on SL/BU).
Budgets/Profitability:
- Resources engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary
- Manages margins effectively through accurate budgeting, pricing and profitability management on engagements
- Monitors that time and expenses to engagements are recorded and submitted weekly
- Oversees WIP on projects / engagements and ensures billings are timeously done and collections followed up
- (May) negotiate pricing for engagements to ensure profitability whilst maintaining client interests.
Differentiators for the role
- Compliance and Reporting
- Leads global solutions and quickly identifies and mitigates risks with regards to compliance and reporting in other countries
- Tax Advisory and Consulting
- Designs, proposes, and implements highly effective domestic and global tax planning strategies and leads client discussions on highly complex tax projects/transactions
- Tax Accounting
- Provides leadership of process, resource management, review and sign off provisions from a tax perspective and takes lead role in the sale and delivery of global engagements
- Tax Controversy Management
- Works as primary liaison between the client and tax authorities and works with specialty service lines to resolve complex tax disputes.
Required Qualifications:
- Completed undergraduate degree
- Postgraduate qualification in Taxation (Masters in Taxation)
Required Experience:
- Minimum of 7 years’ working experience
- At least 5 years in a client facing role with 3 of these years in a management role
Key Competencies
Technical
- Tax Laws and Rules
- Provides subject matter expertise in current tax legislation, proposed/pending legislation, their implications, and understands interaction across the Global Tax and Legal function, specifically with their area of expertise
- Delivery Excellence
- Acts as advanced Subject Matter Expert (SME) of the key capabilities required to deliver a high quality service experience to the client
- Analytical Thinking and Problem Solving
- Makes decisions with confidence based on analysis of available information to drive business success
- Technology Tools and Solutions
- Demonstrates advanced knowledge of service line or market specific technology solutions
- Expertise in field with excellent industry and business knowledge
- Strong business acumen
- Demonstrated leadership skills
- Sales and negotiation skills
- Ability to manage and execute projects
- Demonstrated execution of complex projects to profitable outcomes
- Skilled in drafting and presenting client proposals
- Excellent report writing skills
- Good financial knowledge.
Behavioral
- Exceptional communication skills, both written and verbal
- Effective interpersonal and relationship building skills
- Sound mentorship and coaching ability with desire to develop self and others
- Strong client delivery focus
- Highly adaptable, managing change and ambiguity with ease
- Focus on quality and risk
- Sound problem solving ability
Leadership Capabilities
Living our Purpose - Acts as a role model and inspires others to embrace and live our purpose and values
Competitive Edge - Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement
Influence - Builds deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact
Performance drive - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders
Strategic direction - Creates opportunities to drive impact; anticipates client needs and delivers superior results by leveraging each person’s strengths to build high performing teams across businesses and borders
Talent development - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams
Inspirational leadership - Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams
Professional Capabilities
Knows the business and industry - Knows how member firm business works and keeps up to date on industry activities, marketplace trends and leading practices
Manages results - Takes responsibility for assigned areas and contributes to the successful realization of common goals
Manages and executes projects - Prepares and manages work plans to ensure efficient and timely completion of work
Solves problems - Identifies and solves problems objectively using analysis, experience and judgment
Manages Quality & Risk - Understands and applies quality assurance and risk management procedures in all areas of work performed
Manages Ambiguity - Is adaptive and flexible in the face of change and ambiguity
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
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