Position Summary:
The Functional Business Analyst (FBA), will work new client implementations as priority one, and PMO project work as priority two. The FBA is expected to be both client facing and internal facing, offering detail and nuanced expertise associated with the team they represent. Focus on growing, advancing, and improving the business with a continuous quality improvement (CQI) mindset. The FBA will assist in supporting the area Functional Business Owner (FBO) who owns implementation data management accountabilities.
Responsibilities:
- Support profiling of all incoming implementation client data that include organization and processing of HIPAA-protected data, analysis of data for operations, data extracts, and reports
- Articulate data standards and valid values across all file types, file formats, and file exchange protocols
- Facilitate support meetings with identified client counterpart SMEs and other workstreams to flush out nuanced questions, risks and mitigations following up on internal action items to ensure, hand off and follow through
- Prepare and execute against functional task lists, develop requirements, establish/complete test plans, and provide routine status for their teams
- Investigate, assess, examine, and learn all department functions and capabilities. Establish high level subject matter expertise and represent/share knowledge on behalf of the team
- Support completion of implementation workstream workbooks. Coordinating within department on new client implementation and strategic project tasks
- Identify, advance and complete department continuous improvement initiatives
- Accept personal accountability to drive committed dates and deadlines
- Educate and share information with department teammates related to changes occurring with new clients, products, or projects
- Support advancement of department documentation to ensure updated process documentation including process flow diagrams and desk level procedures where applicable
- Support advancement of quality audit testing and validation activities that occur during a new client implementation
- Leverage department expertise to collaborate cross functionally and establish solution options/recommendations for leadership or client consideration
- Support efforts for efficiency gains to reduce waste and apply best practices
- Advocate and monitor for consistent process, quality standards, implementation frameworks, data models, and data analysis
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in business or management or related focus is required (MBA preferred). Applicable experience will be considered in lieu of required degree.
- Area specific experience related to domain expertise
- Strong problem solving and analytical skills required
- 2 years of cross functional experience
- 2 years of experience presenting in client facing and executive forums
- Experience managing and assisting with data lineage, and data hygiene, and quality assurance
Skills:
- Familiarity with SQL with moderate experience utilizing in a business setting
- Collaborative and solution oriented
- Driver mentality with attention to accountability, and coordination
- Excellent verbal, written communication, presentation, and organizational skills
- Ability to manage multiple priorities focusing on time sensitive deadlines
- Able to generate reports and analyze large data sets
Travel:
- Limited Travel, scheduled per needs of the business
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