Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
As a Full Stack Software Engineer Intern (Automation) at ShopBack, you will be at the forefront of innovating and automating our business processes. Your primary focus will be to enhance our internal tools and systems, including but not limited to integrating Slack with OpenAI APIs and other Large Language Models to boost employee productivity and streamline workflows. You will explore and implement solutions that are not just limited to Salesforce, extending your expertise to various platforms and technologies.
Please note that this internship is part of the Regional Operations team.
Your Adventure Ahead
- Design and implement process automation solutions across various platforms, including Slack, Salesforce, Zapier, DocuSign, and more.
- Develop integrations with AI, OCR, RPA technologies or digital contracting and other advanced digital solutions to optimise operational efficiency.
- Continuously research and evaluate new technologies and tools for potential adoption to improve business processes.
- Collaborate with cross-functional teams to understand their needs and provide innovative solutions.
- Maintain and update documentation on process changes, new tools implemented, and training materials for users.
- Ensure robust testing, deployment, and post-deployment support for all solutions developed.
Essentials to Succeed
- A passion for learning and exploring new technologies and products.
- Strong problem-solving skills, with an ability to thrive in a volatility, uncertainty, complexity, and ambiguity (VUCA) environment.
- Proven experience in process automation, system integration, or a similar field.
- Familiarity with AI and ML technologies, particularly in implementing and integrating these technologies into business processes.
- Familiar with technologies such as JavaScript, React.js, Node.js, Python, PHP, RESTful APIs, SQL, NoSQL, Cloud, Git, etc.
- Excellent communication and collaboration skills to work effectively with various teams.
- A proactive and innovative mindset, with a focus on continuous improvement.
- Ability to manage multiple projects simultaneously and work under pressure.
- Applicants from all varsities are welcome to apply, including University, Polytechnic, and ITE
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Flow Day Thursday (1-day a week, optional to work from home or office)
