FS Trading Manager - 12 Month FTC

Internal use only - Grade E

Closing Date - 25th October

About the Team.

Our Financial Services (FS) team are striving to help families get more out of life through convenience, flexibility, and value. We are building an exciting future for our financial services offering and are looking for like-minded individuals to join us on this journey. We need people with strong backgrounds in Financial Services delivery to help us define, design, build and run initiatives that set The Very Group apart from other online retailers to be a household brand that stands with families on a budget

About the role.

Your role will be the principal FS specialist dedicated to supporting the Electrical, Toys and Gifts & Beauty categories in the development of FS offers that support trading and FS income. Always focusing on the delivery of commercial objectives and profitable activity that delivers good customer outcomes. 

You will be required to conduct BAU activity including relationship management, development and deployment of FS offers Including CTA activity, reporting, competitor analysis, portfolio quality monitoring and business development. Enhancing the marketing channel mix for FS offers. Identifying opportunities to enhance FS/Retail experience for our customers.  

You will work closely with retail trading, DCX, Marketing and categories to develop bespoke FS offers, including the use of future functionality including Config Centre. Liaise with retail colleagues to develop retail credit offers that meet group commercial objectives.  

Ownership of planning of projects and product initiatives; co-ordinates and implements agreed initiatives, usually with Group wide impacts, by effectively working in partnership with colleagues and departments across the Group at all levels.  

Key Responsibilities:  

• Lead FS relationship with Electrical, Toys and Gifts & Beauty categories. 

• Management of one direct report  

• Work closely with retail to manage and implement our full range of FS offers in support of group strategic objectives.  

• Build strong working relationships across FS, Retail, Marketing, Creative & DCX 

• Ensure projects with other business areas communicated and managed effectively, always seeking opportunities to further embed/enhance FS presence across key initiatives.  

• Supports the provision of a high performing product range at optimum rates of return for the business. 

• Lead the process though which FS offers are developed, including the commercial modelling of proposed activity to understand expected impact of each campaign / initiative. 

• Identify and recommend solutions for customers by defining and implementing a product suite that genuinely meets their demands and needs. 
• Ownership of the sign off process for all offers, including management of key stakeholders across the group, including GLT members, to ensure commercial expectations are met.  
• Review/ challenge offers that do not meet commercial requirements, using experience and commercial acumen to refine where possible.  
• Understand, monitor, and report on portfolio performance, identify retail dependencies, risks and opportunities. 
• Plan projects and product related initiatives in line with corporate objectives. 
• Co-ordinate and implement agreed initiatives.  
• Work with the Governance, Compliance and Legal teams to develop full compliance with the legislation and guidelines that exist. 
• Work closely with Marketing to support and ensure campaigns are delivered on time focusing on achieving required acquisition and retention levels. 
• Manage sales/portfolio performance and KPIs in line with forecast and business strategy. 

About you.

We're looking for a dynamic and results-driven FS Product Trading Manager to join our team.  

You’ll possess the right balance of being a strong strategic and commercially focused individual, whilst also being passionate about implementing creative and innovative campaign strategies for our FS product mix across the categories.  

You will enjoy building strong relationships across TVG with all stakeholders, not afraid to challenge the status quo and think outside the box. Your ability to analyse commercial data and identify opportunities to embed FS across Retail will be crucial.   

You’ll need demonstrable experience of Financial Services (credit products) or Retail experience with FS. Plus an understanding or our competitive market place, who our competitors are and innovation across the consumer credit market. 

Self-starting, you’ll be adept at problem solving, working under pressure / to deadlines while maintaining a high attention to detail both in delivery of campaign activity and results and other reporting. 

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a one-stage interview process for this position: .

1st Stage – A one-hour formal interview where you can expect both competency and technical questions. This can be held either in-person or remotely.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.