Who we are (Company introduction)
Coworker is a dynamic and rapidly growing coworking space provider committed to fostering collaborative communities for startups and professionals under Robusta Technology Group. We are seeking a friendly and customer-oriented individual to join our team as a Frontdesk Receptionist.
Position Overview
As a Frontdesk Receptionist, you will be the first point of contact for members and visitors, providing exceptional customer service and ensuring a smooth and welcoming experience. This role requires strong interpersonal and organizational skills, as well as the ability to handle various administrative tasks.
What you’ll be doing
- Greet members and visitors in a warm and professional manner.
- Assist with membership inquiries, providing information about our coworking space and services.
- Handle phone calls and emails, directing inquiries to the appropriate team members.
- Manage the front desk, including walk-ins, check-ins, and check-outs.
- Monitor and maintain a clean and organized reception area.
- Coordinate meeting room bookings and manage the reservations system.
- Provide support for events, workshops, and networking sessions.
- Assist with administrative tasks such as data entry, filing, and mail handling.
- Ensure compliance with security and safety procedures.
- Maintain accurate records of member information and visitation logs.
Requirements
What we need from you
- Previous experience as a receptionist or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and basic computer skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Positive attitude and ability to work well in a team environment.
- Flexibility in working hours, including evenings and weekends.
- Ability to handle challenging situations with professionalism and composure.
- Knowledge of coworking spaces and the startup ecosystem is a plus.
Benefits
Why work with us?
- Opportunity for professional growth in the dynamic coworking industry.
- Collaborative and supportive team environment.
- Competitive salary and benefits package.
If you are passionate about building communities, fostering innovation, and shaping the future of coworking, we invite you to apply for this exciting opportunity. Join us in creating a workspace where ideas flourish and connections thrive!
