Front Office Coordinator

Smartsheet is looking for an authentic and positive Front Office Coordinator to greet employees, visitors and vendors while providing administrative and operational support. We’re looking for candidates who are curious in nature and truly excited about joining our fast-growing company.

This position reports to the Workplace Manager located in Bellevue, WA and is a fully on-site role.

You Will:

• Act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or
  resolving all reported incidents
• Manage the temporary access card process for employees and vendors
• Complete vaccination verification process for employees
• Manage employee access request for those visiting from another office location
• Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process
  using out visitor management platform, Traction Guest and confirming vaccination status
• Manage general email correspondence
• Be a helpful resource for our employee base
• Manage incoming mail and packages, including daily retrieval from the building mailroom and
  logging in the delivery tracking system
• Review internal operations calendar and meeting reporting to maintain awareness of in-office
  activities
• Create new and maintain existing process documentation as needed to ensure consistent
  programming and team operations
• Accept catering deliveries and communicate with meeting hosts as needed
• General office/team support as needed

Requirements

• 0-2 years of relevant experience 
• A passion for customer service 
• Strong communication skills, both written and verbal
• Strong interpersonal skills
• Ability to interact at all levels with internal and external clients in a professional, thoughtful manner
• Ability to work well both as member of a team and independently
• Ability to maintain a flexible schedule depending on needs of office/team
• Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy
• Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of
  time and ability to lift boxes or equipment up to 50 lbs. as needed