Maadi as Sarayat Al Gharbeyah, Egypt

Internship

Demonstrates effective client service skills by responding to clients in a polite, prompt, helpful manner, and provide any necessary instructions
Reduces stress and provides basic support in order to promote and connect clients with resources to help them in their therapeutic journey
Evaluates information obtained from the client and determine the appropriate resource to recommend
Acts as a liaison between clients and therapists or administrative staff as necessary
Reports to the Medical Team regarding medical or psychological issues, and the client Service manager regarding other matters
Remains up-to-date with the different therapy modalities and psychiatric/psychological services provided by O7 Therapy
Administers the processes for creating a profile and booking appointments through O7 Therapy and assists clients in this process when necessary
Participates in ongoing program planning meetings to identify needs and make recommendations for solutions
Supports the Medical Team in revising program manuals, training curricula, and other materials
Ensures call reports and tracking are accurately gathered and submitted

Proficient verbal and written command of both English and Arabic
Possess good interpersonal skills, telephone and text etiquette is essential
Has knowledge of medical and psychological terminology and basic theory, and familiarity with different therapy modalities
Capable of keeping good, respectful relationships with others
Creative and wise in finding appropriate referrals

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