WHO WE ARE
The Trustly Americas team combines PayWithMyBank, a 2012 Silicon Valley startup, with Trustly AB of Sweden, following their 2019 merger. Our team represents 30 nationalities, serving 9,000 merchants, connecting to 650 million consumers, and 12,000 banks across 33 countries. Our global network processes over $100 billion annually.
We are the leader in Open Banking Payments, and we’re on a mission to give merchants and consumers a better payment experience through Pay by Bank. For merchants, we deliver payment acceptance at a significantly lower cost than cards. For consumers, we enable them to use their bank accounts at payment methods instead of being held captive by high-interest cards. And it all happens through the security of Open Banking, only with Trustly.
With offices in Vitoria, Brazil, Silicon Valley in the US, and global headquarters in Stockholm, Sweden, we are a culturally diverse team. Across Brazil, we have embraced remote work from home policy.
At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.
It’s a great time to join Trustly as the Americas team is growing fast. If you thrive in an entrepreneurially-minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!
About the team:
The Customer Experience team is responsible for the entire presentation layer of Trustly for our customers. Our focus is to offer the best experience with a simple, efficient and accessible platform.
What you'll do:
- Create and maintain features in Web including integration scripts applications and be able to develop unit tests for the same features.
- Responsible to investigating problems in applications in collaboration with support teams, backend teams and merchant teams.
- Propose and do refactors.
- Estimate efforts for tasks with a high level of accuracy.
- Analyze large volumes of data to find possible problems and propose performance improvements.
- Identify performance issues and propose solutions.
- Participate in technical meetings and propose solutions to problems.
- Create alarms in metrics systems used by the company.
- Indicate new tools and technologies.
- Support new developers on company and train them on the development process, patterns and features.
- Participate in functional meetings with non-engineering teams with knowledge about all front end features and with skills to propose solutions.
- Document features in the available tool.
- Creation of integrated tests in the tool provided.
- In refinement meetings, analyze all proposals and be able to define the best solution.
- Be able to participate in war rooms and create an action plan.
Who you are:
- Experience developing/designing software systems.
- Understanding of layout aesthetics, and a drive to create thoughtful UX experiences and pixel-perfect web pages.
- Excellent coding skills in Javascript (ES6), HTML and CSS.
- Expert in React Framework.
- Excellent coding skill and understanding of OO concepts.
- Previous experience with source control.
- Strong written and verbal English skills is a plus.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost.
- Life insurance with differentiated coverage.
- Meal voucher and supermarket voucher.
- Home Office Allowance.
- Gympass - Platform that gives access to spaces for physical activities and online classes.
- Trustly Club - Discount at educational institutions and partner stores.
- Monthly happy hours with iFood coupon.
- English Program - Online group classes with a private teacher.
- Extended maternity and paternity leave.
- Birthday Off.
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil.
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPI's and individual performance.
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
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At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
Want to make a difference in a fast-growing business? Apply now!
