Front Desk Representative

Are you based in Argentina, Brazil, or El Salvador?

We're excited to receive your application! We encourage candidates from these locations to apply.

US Based Clients. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

Teem is seeking a reliable and skilled Front Desk Representative to join our team. In this role, you will serve as the first point of contact for patients, managing appointments and insurance queries while ensuring a positive patient experience.

Responsibilities:

• Answer incoming calls and greet patients with a friendly demeanor.
• Schedule appointments and manage patient records efficiently.
• Verify patient insurance information and determine eligibility.
• Assist patients with inquiries related to insurance coverage and billing.
• Maintain a high level of customer service and professionalism at all times.
• Coordinate with healthcare providers and administrative staff for seamless operations.

Requirements

Previous experience in customer service or healthcare a plus

Knowledge of medical insurance processes and terminology a plus

Strong communication skills, both written and verbal

Ability to work independently and multitask

Proficiency in healthcare management software a plus

High attention to detail and problem-solving skills

Benefits

• Payment in US dollars
• Training and Development
• Work is 100% remote