McDonald's Corporation is hiring a

Front Desk Coordinator / Guest Experience Leader (GEL)

Chicago, United States
Part-Time

Calling all extroverts! If you have a hospitality background and love interacting with new people every day, this role is for you. We are looking for individuals to help us provide a welcoming environment in our Corporate Headquarters.

Responsibilities:

Receptionist:   

·     Warmly welcome visitors and employees into our Corporate Headquarters or Hamburger University

·      Assist visitors in obtaining visitor badges to enter the office areas

·     Demonstrate exemplary hospitality skills; be customer obsessed, display a friendly, positive attitude

·     Provide visitors or employees with information about daily meetings or events

·     Assist visitors in downloading and navigating Mobile App


 Concierge:

·      Assist visitors with travel questions, restaurant recommendations, luggage storage

·      Direct visitors to restrooms, beverage service, and other building amenities

·      Help with wayfinding within the building


 Additional Responsibilities:

  • Provide administrative support, as needed
     
  • Subject matter expert in our visitor management system
     
  • Act as an ambassador for Brand McDonald’s

 

  • 2+ years of reception, concierge, or customer service experience in professional/business environment

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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