French Speaking Financial Services Support Agent - Athens

Patrique Mercier Recruitment PT is excited to offer an excellent opportunity for a French Speaking Financial Services Support Agent to join our team in Athens. As a leading recruitment agency, we specialize in connecting talented individuals with rewarding opportunities across various sectors, including financial services. In this role, you will be responsible for providing exceptional support to clients in French, assisting them with their inquiries related to financial products and services. If you are passionate about delivering outstanding customer service and want to thrive in a dynamic work environment, we encourage you to apply!

Responsibilities

• Deliver high-quality customer support to clients in French regarding financial products and services.
• Assist customers with questions about account management, transactions, and financial policies.
• Troubleshoot client issues and ensure effective resolution in a timely manner.
• Document all customer interactions accurately and maintain thorough records.
• Collaborate with internal teams to ensure comprehensive support for clients.
• Participate in ongoing training to stay updated on financial regulations and offerings.
• Foster positive relationships with clients by delivering exceptional service and support.

Requirements

• Fluency in French and English is required.
• Previous experience in customer service or support roles, ideally in the financial services industry.
• Strong analytical and problem-solving skills, with a focus on detail.
• Excellent communication skills, both verbal and written.
• Familiarity with customer support software and CRM tools.
• A commitment to providing high-quality service and effectively addressing client needs.
• Ability to work independently in a remote or on-site role while managing time and tasks efficiently.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....