French Speaking Customer Support for Home Appliances Department in Greece

Patrique Mercier Recruitment is thrilled to present an excellent opportunity for a French Speaking Customer Support representative for the Home Appliances Department in Greece. If you have a passion for technology and a knack for providing excellent customer service, this role might be the perfect fit for you!

In this position, you will assist French-speaking customers with inquiries related to various home appliances, offering guidance on product features, troubleshooting issues, and providing solutions to ensure customer satisfaction. Your role will be vital in helping customers enjoy their appliances and resolve any challenges they may encounter.

Join a supportive and dynamic team dedicated to making a positive impact on customer experiences while enjoying the vibrant lifestyle that Greece has to offer!

Responsibilities

• Deliver high-quality customer support in French for home appliance inquiries
• Assist customers with troubleshooting and product-related issues
• Educate clients on product features, usage, and maintenance
• Document customer interactions accurately for follow-up and record-keeping
• Collaborate with technical teams to ensure timely resolution of customer concerns
• Contribute to improving customer service processes and experiences

Requirements

• Fluency in French and English, both written and spoken
• Previous experience in customer support is preferred, especially in the home appliances or electronics sector
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Technical aptitude and willingness to learn about home appliances
• Ability to work in a team-oriented environment
• Customer-focused mindset with a passion for service excellence
• Willingness to relocate to or live in Greece
• Valid EU passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
• Free Greek Lessons, Engagement Activities