1000heads is hiring a

Freelance Senior Community Manager

London, United Kingdom
Contractor

We are looking for a Freelance Senior Community Manager to join our team in London.

This will be an initial 6 week full-time contract with the potential to be extended depending on the scope of work and client.

The 1000heads team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

RESPONSIBILITIES:

  • You’ll be responsible for overseeing and managing several clients across multiple sectors. You will be working with a team of Community Managers and Social Executives, contributing to the overall success of various accounts.
  • You will be the key client contact across Social Media and Community Management.
  • The role will drive best-in-class organic social activations and campaign initiatives; from strategy to activation, you will be pivotal in driving social transformation for our clients.
  • A vital element of this role is developing editorial themes, calendars, and guidelines, both globally and locally.
  • You’ll manage the smooth delivery of editorial calendars and the day-to-day execution of all social channels.
  • Strategically feeding into monthly, quarterly, and bi-annual reports to senior stakeholders.
  • You’ll be responsible for monitoring conversations and creating engaging conversational connections with our excited and engaged community.
  • Being highly culturally attuned and constantly challenge the team and our clients with new opportunities for innovation across social media platforms.
  • Spotting socially relevant trends and weaving in culturally attuned ideas, working closely with the design and production teams to bring these ideas to life.
  • You’ll be obsessed with social media and comfortable creating native-first content, such as TikTok videos that respond to emerging trends.

Requirements

  • Track-record in social and digital or integrated marketing in an agency environment with 5 years’ experience, minimum
  • Native on social media trends, platform capabilities, best practices
  • Experience across both B2B and B2C strong advantage
  • Immersed in social algorithms to optimise content production and publication
  • Knowledge and expertise in supporting and creating social campaigns supporting overall marketing initiatives
  • Excellent internal and external stakeholders’ relationships management
  • An excellent writer with a knack for social copywriting and editorial, writing in fluent English
  • Experience with social media management tools for publishing, moderation and reporting
  • Must be a positive thinker with a self-starter approach
  • Superb organisational and time management skills, including meticulous attention to detail
  • Ability to juggle priorities and thrive in a fast-paced and demanding environment
  • Passion for technology and lifestyle
  • Experience with an influencer programme and social ads would be useful

Plus, the ability to think:

  • Creatively (capable of thinking differently and disruptively)
  • Strategically (able to analyse situations and see the big picture)
  • Intelligently (critical thinking that identifies gaps and fills them)
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