A Food Runner can facilitate a collaboration between our kitchen and wait staff.
Food Runner responsibilities include setting tables, serving food orders, and removing used dishes and utensils. Experienced in the restaurant industry and knows how to provide an excellent dining experience. To be considered for this role, you should be available to work various shifts, including weekends.
Making sure the server stations are stocked and organized. Deliver guests orders promptly.As the last line of defense between the kitchen and the guest table, food runners handle the overall presentation of dishes, as well as the delivery of detailed descriptions of each plate dropped. Enhancing the guest experience and providing answers for any guest inquiries about the food menu.
The food runner will also act as the line of communication between the back of house and front of house, ensuring thatall parties are constantly updated and notified of ticket timing in the kitchen. Ultimately, the food runner will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
Type: Hourly, Part-time
Pay rate: $16.85/hr + tips
Duties and Responsibilities:
Responsibilities include, but are not limited to:
Working with the servers to create great energy and atmosphere.
Greet each guest with a positive attitude and a smile.
Taking out trash and keeping restaurant clean and organized free ofdirty plates and glassware.
Running food to tables and ensuringguests are receiving their correct order.
Handling foodin a timely manner to ensure optimal food temperature.
Must understand proper food handling procedures when prepping, restocking, and maintaining the freshness of all garnishes and sauces on the expeditor line.
MUST have a great understanding of the menu and what is in each dish.
Fill water glasses when necessary.
Clearing empty food plates when guestsare finished.
Wiping down and sanitizing tables when guests are done eating.
Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses.
Helping with dishes when we are backed up.
This position must possess excellent customer service skills and understand the importance of damage control.
Qualifications:
Possess excellent communication skills.
Understands and follows written directions.
Must be able to provide legible communication.
Works cooperatively in a team environment.
Must be comfortable learning new skills.
Can perform calmly under pressure.
Uses critical thinking reasoning skills to solve problems quickly.
Manages time effectively.
Skills and Attitudes:
Must be motivated, hard-working,passionate,and able to handle multiple tasks and responsibilities.
Must have the ability to:
Able to work at a rapid pace while maintaining attention to detail, ability to multi-task.
Must be skilled in time management.
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
Must show enthusiasm for the job and for the restaurant.
Must be considerate, patient, and willing to help fellow employees.
Must have a positive self-image and be able to command the respect of the employees.
Must be able to tolerate pressure and work calmly and efficiently during busy times.
Must handle guest complaints according to restaurant policies and procedures.
Possess the highest work ethics, personal morals and honesty beyond reproach.
Education:
Must have one or more of the following:
Minimum of 1+ years server assistance experience required in fine dining or upscale restaurant.
Equivalent combination of education and experience.
Certificates, Licenses, and Registrations:
San Diego County Food Handlers Card (must be obtained within 30 days of employment). Serve safe certificate preferred.
Anti-harassment and nondiscrimination 1-hour class.
Physical Requirements:
Must be able to sit, stand or walk for up to 8 hours at a time.
Must be able to lift at least 50 pounds safely and properly.
Must be able to bend, stoop and climb.
Must be able to push and pull.
Venue
The concept behind Rustic Root is simple: We’re creating the kind of neighborhood place you can eat at every week and never get tired of going back. Our menu features modern takes on honest American comfort food and regional favorites, prepared daily from scratch. The kind of approachable, delicious food that makes it easy for anyone to find a “gotta-try-that” dish.
We pair that with an atmosphere that is vibrant, stylish, and inviting. Hip enough for a night out, but still welcoming enough to be a family favorite. Then we mix in those little extras that keep our friends, family, and neighbors coming back. Beloved signature items and special services, along with touches of personality like festive decorations, special events, and menus for holidays year-round create the flair and personality that makes Rustic Root a neighborhood fixture.
ABOUT RMD Group
RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
