Flights Supply Manager (Bangkok Based)

The opportunity:

Agoda first started selling air tickets in late 2019; we are currently looking to grow the commercial team to help grow our young Flights business into a market leader.

As part of the Flights Commercial Team, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met.

You will be an individual contributor; you will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Flight Commercial Team members within Agoda. You will report to a Director of Flights Commercial in the Supply Department.

You will have the opportunity to be part of an exciting and brand new team and new business vertical for Agoda and have the rare opportunity of joining a ‘start-up’ within an established company.

Job Responsibilities:

• Developing and executing business strategies to achieve short- and long-term goals;
• Identify and develop high-quality supplier resources, conducting feature and industry analyses to ensure resource is complete and competitive.
• Build and maintain trust-based relationships with suppliers whilst having a strong sense of ownership and end to end responsibilities with the partner, understand their needs with regular communication, and assist in resolving operational and service issues.
• Regularly interacting with other team members in the Flights Commercial Team as well as with other Flights stakeholders within Agoda (Product, Marketing, Finance, Legal, Tax) providing partner, industry, market and product insights;
• Analyzing the online travel ecosystem, markets, competitive landscape, and requirements;
• Identifying, conceptualizing, launching, and optimizing products and features, experimenting, testing their performance, and iterating quickly;

What you’ll need to succeed:

• OTA / Wholesaler / Aggregator B2B experience covering multiple aspects (Product knowledge, Operations, Commercial negotiations, Legal) preferred or
• 5+ years Flights industry experience (preferably within APAC) in multiple domains such as supply/distribution, user experience, marketing, customer service, tax, legal, etc.;
• Familiarity with OTA channels, sales strategies, and risk control methods, along with a deep understanding of supplier composition and resource distribution.
• Proven ability to leverage analytics and data to inform and influence decision-making;
• Excellent communication skills (both verbal and written in English)
• Professional working proficiency in Mandarin is a plus
• Entrepreneurial and analytical skills; able to break down complex problems and driving and managing change;
• Hands-on mentality
• Strong sense of ownership
• Demonstrable experience in developing strategic initiatives and end-to-end business plans;

#4 #Bangkok