Key Job Responsibilities:
- Provide leadership, mentorship, and supervision to technicians and inside service staff.
- Ensure technicians and support staff are trained on compliance, procedures and expectations;
- Conduct site visits to assist, train and audit technicians
- Review technicians’ submitted reports and documents for regulatory and company expectations compliance
- Manage workflow expectations both internally with staff and externally with customers
- Inspect technicians' vehicles periodically and ensure they are being properly maintained.
- Ensure technicians are scheduled and working effectively to achieve revenue and margin targets approved by management.
- Develop great working relationships with all company personnel as needed.
- Provide leadership and support in maintaining EH&S policies, documentation along with conducting audits and training.
- Must have a minimum of 5 years of experience in the Fire Alarm industry
- CFAA / ASTT Certification preferred
- Strong working knowledge of Provincial codes and referenced Standards including the Fire and Building codes, CSA, CAN/ULC and NFPA standards
- Post-Secondary diploma or degree in building systems, electronic technology, or equivalent knowledge/work experience an asset
- Strong working knowledge of Edwards Fire Products including EST panels preferred
- Proficient computer skills
- Must have a valid provincial driver’s license with a good driving record
- Previous supervisory experience in a unionized environment is an asset
More about the position and the type of candidate required:
- Ability to work with minimal supervision / self-motivated with a desire to work on a winning team
- Strong interpersonal skills and effective at building relationships
- Strong client service orientation
- Adaptable to changing environments
- Highly organized and able to work under pressure
- Excellent communication skills with an ability to convey a message in an organized, clear and effective manner
- Goes beyond job requirements to seek opportunities and generate ideas for improvements
Our offerings include
- Competitive compensation and benefit package
- Company car with personal use benefits or car allowance
- Focused learning and development opportunities including the following:
- Leader Lab development series – In class training to help develop leadership skills for all our People Leaders including this role
- Leadership development opportunities for all employees via our Building Great Leaders® courses
- RRSP matching with one-on-one personal financial planning advice offered through Manulife PlanRight Advisor
- Employee Deals,Discounts and Perks
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:
- Criminal Background Check
- Reference Check
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Salary Range: $75,000 to $95,000 annually
