If leading and serving a team of technicians in installation projects, growing their technical and professional skills, and ensuring that our clients have a phenomenal experience sounds like an ideal use for your talents, you may be a great fit with us as a Project Manager. This is an ideal role for a resourceful, service-minded person who is passionate about learning technology and every aspect of projects and wants to be integral to our growth long-term. Come build something great and make a major impact – with us, and with our clients.
What you would do in this role
- Understand the technical and business intricacies of the integrated systems and solutions we provide to our clients, including devices, IT infrastructure, and software interfaces
- Collaborate with team members, partners, and clients and our internal systems to plan projects and purchasing, schedule team members, and lead all activities related to installation projects
- Serve your team of two or three technical installers to ensure they have what they need to be successful every day (equipment, technical guidance, resources, support, etc.), and fully own the morale and success of your team
- Examine and inspect work progress and equipment and visit job sites to verify that SecurAlarm standards and project specifications are being met at a micro level
- Leverage data in a smart way to continuously improve long-term forecasting and profit margins on projects, identify trends, create efficiencies, etc.
- Develop meaningful relationships with clients and team members
- Quality communication – overcommunicate progress, needs, and changes to team members, partners, and clients to ensure all parties are in the loop and experience no surprises
- Resourcefulness - produce creative solutions to solve pain points and problems for clients and team members
- Curiosity – take initiative to research and learn about software, technology, and electronics
- Organization – geek out on data, enjoy scheduling and forecasting, have an eye on every single detail, and possess extreme organization skills
- Dedication & passion – be a champion of the SecurAlarm culture and fully invested in creating a phenomenal experience for clients and team members
We want to invest in your success!
SecurAlarm is a family business focused on supporting our team, building leaders, and promoting creative thinking to get things done. We invest in talent and create an environment for people to grow. Our entrepreneurial spirit is the energy that drives us to be a leader in integrated security solutions in West Michigan. Our dedication to providing comprehensive solutions for organizations' most significant risks has set us apart in the security industry.
Come to work each day knowing that what you do matters and help protect our clients so they can take care of business.
