Fintech Product Manager

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfilment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travellers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 580 employees working from the centre of Athens for the rest of the world.

If you are passionate about providing finance solutions using tech as your tool, start as a Fintech Product Manager and make an impact on our millions of travellers!

Position Summary

As a Fintech Product Manager you will be exposed to the international Digital Insurance and Fintech added-value services Ecosystem within a fast-paced technology Organization. Your main responsibilities will be to manage/support certain new Fintech products/solutions’ assessment and onboarding, conduct market research and monitor fintech products’ industry trends. Additionally, you will engage with internal business leaders and external partners to project manage product onboarding, lead data-driven changes to processes, participate in new products and services that aim to increase value for the company while contributing to the department's pipeline and priorities. The ideal candidate must have a 360 view combining travel and fintech understanding as well as demonstrating a problem-solving attitude with a special focus on customer experience while being up-to-date with industry regulation and practices.

You will be located in Athens and will be part of the Etraveli Group's Fintech Organization.

Responsibilities

• Become the relevant market expert with respect to digital insurance and fintech products including regulatory implications and best practices.
• Perform fintech products/solutions’ evaluation processes including new providers and expected impact by formulating business cases under a number-driven and multifaceted approach including economics, customer experience, performance and strategic focus.
• Monitor and assess competition on partner, market and product level and assess company’s competitiveness from the offering perspective.
• Define the business requirements for the implementation of new products that provide clear guidelines towards the involved cross-functional leads including development.
• Project manage fintech products’ onboarding ensuring business alignment amongst functions as well as coordinate internal and external partners to ensure smooth transition.
• Maintain top responsibility for operational and financial payments-product performance. Define financial objectives and KPIs and assure that the required analytics are implemented and that the respective dashboards reflect the expected information.
• Manage communications with existing partners on operational and product aspects, attend QBRs to ensure being up-to-date with new products and opportunities and drive deriving action plans.
• Support RFPs for new partners under a well organised approach to assess new partners capabilities fit with ETGs needs and tech ecosystem.
• Work closely with data analysts to assess performance of Fintech products/solutions/ partners so as to take corrective actions.
• Be up-to-date with market trends in the fintech and travel-tech industry to be able to propose new initiatives/ innovative solutions with high impact.

Requirements

• Degree in Business subject areas, Finance, Engineering, Statistics or Science
• Approximately 2-3 years working experience in a commercial product-centric and/or business development role within a growth oriented, fast-paced digital business, where accountability for aspirational targets are set.
• Experience in the Fintech or/and Digital Insurance Industry will be considered a plus.
• Ability to independently navigate through complexities and provide clarity to a wide range of cross-functional stakeholders in order to achieve commitment towards results
• Strong numerical & organizational skills combined with business understanding
• Data driven/360 view thinking along with strong critical, analytical and investigation skills
• Self-motivated with ability to take ownership in a fast growing environment
• Ability to prioritize, effectively handle multiple projects under a minimum supervision and honour deadlines
• Ability to act proactively, take initiatives and pay attention to detail
• Strong communication skills & excellent command of the English language
• High level of response & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes
• Comfortable working in a multicultural, international environment subject to continuous changes and multiple priorities

Benefits

We are looking for people who would make the world smaller for travellers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• We also like to schedule company/department/team activities and events outside the office space!
• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.