Finance Operations Specialist

About HousingAnywhere

HousingAnywhere is Europe’s largest rental accommodation marketplace. With the full ownership of Kamernet and the acquisition of majority stakes of Studapart, the company represents 20 million+ yearly unique visitors, 160,000+ properties available for rent and 96,000+ tenants finding their new homes in Europe, based on the 2021 performance. Young professionals and students, mostly aged between 18 and 35, looking to rent a home are matched with accommodation providers; ranging from private real estate owners to large-scale property managers. Through its advanced platform, tenants typically book for longer stays outside of their country of origin and rent accommodation for 3 to 12 months. The company aims to help 130,000+ people find a home in Europe in 2022 with a plan to rapidly expand our footprint globally. The Rotterdam-based technology scale-up currently employs 260+ people.

Our Mission

Rent Easy, Live Free.

We are empowering people to live wherever and however they choose. To find comfort and peace of mind on the other side of the world or the other side of town. All while feeling confident and totally at ease, whatever their adventure might involve. We are doing it by creating a new standard of renting. Safe. Harmonious. More options. Less hassle. With the help of our trusted networks of landlords and partners.

Our Values

• Ownership
• We are Enablers
• We are Changemakers
• We are Connectors

The team 

You will join the Finance department and be part of the Customer Finance team. This is a small, dedicated and hard-working (and fun) team which consists of 4 members who report to the Customer Finance Lead.

Your role & impact 

We’re looking for a proactive, hands-on and diligent Finance Operations Specialist whose responsibilities will be:

• Creating a seamless customer experience, by ensuring that landlords receive their payments in a timely and accurate manner.
• Have knowledge and experience to improve, assess and set up processes to ensure the timely payment to our customers.
• Creating and providing invoices and credit notes.
• Assisting our Sales and Customer Care departments with escalated cancellations and refund cases.
• Working with our Product and Engineering departments to provide them with feedback on how to improve internal processes.
• Assist with financial reporting to our internal stakeholders. 

Your profile

• 2-3 years of experience in a similar position.
• Communication & Organizational skills. 
• Attention to detail.
• Problem-solving & Analytical skills.
• Hands-on mentality.

What's in it for you? 

• Diverse international community (46+ nationalities).
• Unlimited paid holidays, minimum-based not maximum.
• Hybrid working policy.
• 1,000 EUR personal development budget.
• Complete coverage for commuting.
• Personal equipment, including laptop and ergonomic setup.
• Relocation support & 30% ruling application assistance.
• Gym membership discount with GoVital or OneFit.
• Variable pension scheme.
• Dutch/English classes budget.
• Fun team-building and after-work drinks every Friday.

If you have further questions, please email Alicia at [email protected].

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