What if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people.
The Field Service Technician will perform hands-on field service work on Jenbacher gas engines, including but not limited to commissioning, troubleshooting, periodic maintenance, and minor overhaul for Jenbacher Gas Engines range in power from 0.25 to 9.5 MW, and run on either natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).
Primary Responsibilities:
- Execute service hands-on activities in compliance with the maintenance protocol of the engine, for example: maintenance activities such as replace filters and other components, perform relevant mechanical and electrical inspections, measurements and other tasks.
- Carry out minor repairs on the engine additionally to the planned service.
- Perform troubleshooting activities with analytical mindset and proposing solutions aligned to Jenbacher. Understand mechanic/electrical failures of the engine/alternator, as well as electronic failures associated to control systems. Understanding and interpretation of historical data parameter of the engine.
- Manage and work with third party suppliers when needed.
- Work effectively with colleagues, subcontractors and customer personnel in a healthy environment, either as team-player or as leader upon each situation, with a team of technicians or independently.
- Excellent management of customer relationship, exceeding expectations on service quality.
- Provide information about planned services and progress update of the maintenance.
- Ownership of assigned sites and customers, proactively searching to maximize engines reliability.
- Create a technical report specifying the reason for the visit, the actions performed and the results, describe the use of materials and if needed recommend follow-up actions
- Responsible to maintain basic set of tools in hand, critical spare parts for engines covered, vehicle condition and availability, ensure that they are approved, clean and stored properly
- Process timesheets, expense reports, Environmental Health and Safety (EHS) forms and job reports in a timely manner
- Comply with all EHS policies and procedures to ensure a safe and productive work site
Qualifications/Requirements
- Bachelor’s degree with +3 years in power generation industry or +5 years as Field Technician works with proven experience.
- Ability to crouch, twist, bend, kneel and stoup for extended periods of time
- Strong mechanical skills, must be able to lift 50 pounds unassisted, work from elevated surfaces, access confined spaces.
- Good electrical knowledge and with electrician skills, such as wiring panels and alternators
- Experience interpreting wiring diagrams, interphase and mechanical drawings.
- Programmable logic controller (PLC) knowledge
- Troubleshooting skills with analytical mindset
- Willingness to travel up to 85% of the time.
