- Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) in Brazil, and also in south and central America·
- Give support (incl. Remote support) to clients in terms of technical issues and sorter performance·
- Provides detailed field reports that are useful for the whole organization after every installation or technical intervention·
- Takes care of a timely reporting of activities, costs and other reporting ·
- Prepare and review onsite service visits and help for service sales offers ·
- Give support to Sales and Project Management
- Training of customer maintenance and service personnel on site as well as TSS Service Engineers·
- Providing on call technical phone support and field response to equipment and customer issues ·
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Portuguese and English are a must have and need to be fluent, Spanish is a plus or could be Basic.
- Excellent communication skills and the ability to deal effectively with customers.
- At least 3 years or more of electrical and mechanical background/customer facing work experience required.
- University degree in Electrical, electronic, control and automation or similar.
- Superior computer and operating system skills in Microsoft family
- B2B market in Industrial markets.
- Troubleshooting, and follow-up skills. excellent technical problem-solving, Self-driven, pro-active and target oriented working style with a high willingness to perform.
- This person need to live in Sao Paulo or alternatively 120km from Sao Paulo city.
Interested?
Please send your CV in English.
(!) We value your time, instead of lengthy motivation letter, simply answer one question in the "Message to Hiring Manager" section when submitting your resume:
- What is the name of the main sorting machine at TOMRA Recycling?
*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Most important – it’s a match!
