As a Field Service Engineer you will be responsible for:
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Field Service Work: Perform maintenance, repair, installation, commissioning, and optimization of food sorting machines across Balkan countries, Slovakia, Austria, and Hungary.
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Provide Technical Support: Assist clients with technical issues and sorter performance, including remote support.
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Field Reporting: Create detailed field reports after installations or technical interventions.
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Training: Train customer maintenance and service personnel, as well as TSS Service Engineers, on-site.
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Service and Sales Support: Prepare for service visits, support service sales offers, and assist Sales and Project Management.
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Efficiency and Documentation: Ensure effective field service work in terms of costs and timing, and work with the technical team to get sufficient documentation.
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Feedback and Improvement: Provide feedback to other departments and suggest improvement possibilities (quality/efficiency/profitability).
We are looking for a candidate who meets the following criteria:
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Educational Background: Completed secondary technical school or higher, specializing in electrician/electronics, automatics, industrial maintenance, or a related field.
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Work Experience: 2-3 years of relevant work experience in an industrial environment, focusing on on-site preventive and curative maintenance
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Language Skills: Fluent/Native Slovak and proficient in English is mandatory, any other language is a plus
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Technical Expertise: Strong understanding of mechanical engineering, with in-depth knowledge of electrical systems and troubleshooting. Basic knowledge of electrical power circuits and PLC circuits (advantageous). Familiarity with computer hardware, PC configuration, network structures, and configurations is preferred. Minimum qualification of §21.
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Problem-Solving Abilities: Excellent technical problem-solving, troubleshooting, and follow-up skills.
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Customer Relations: Ability to build and maintain effective relationships with customers, colleagues, and management. Capable of understanding and relating to customers’ views and issues across different cultures.
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Location and Travel: Willingness to travel internationally 80% of the time
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Additional Requirements: A valid driver’s license with a clean driving record.
- Salary from 1800 euro brutto pm
- Work in a stable international company
- Company car also for private use + mobile phone + laptop + toolbox + work attire
- Friendly atmosphere and pleasant Nordic culture in the workplace
- 13th-month pay regardless to company results
- Annual bonus
- Contribution to DDS
- Financial reward for seniority
- Referral bonus 1,500€
- In the case of overtime work, supplies beyond the scope of the Labor Code
- 2 days holiday beyond the scope of the Labor Code
- Meal vouchers in the change of 6,40€
- Free on-the-job trainings
- Financial contribution for education - English language course and childbirth grant
- Possibility to participate in sports activities - football, tennis, table tennis, volleyball, Multisport card
- Employee bus transport (PK - Tomra, Tomra - PK)
