As a Field Service Engineer you will be responsible for:
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Field Service Work: Perform maintenance, repair, installation, commissioning, and optimization of food sorting machines across Balkan countries, Slovakia, Austria, and Hungary.
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Provide Technical Support: Assist clients with technical issues and sorter performance, including remote support.
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Field Reporting: Create detailed field reports after installations or technical interventions.
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Training: Train customer maintenance and service personnel, as well as TSS Service Engineers, on-site.
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Service and Sales Support: Prepare for service visits, support service sales offers, and assist Sales and Project Management.
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Efficiency and Documentation: Ensure effective field service work in terms of costs and timing, and work with the technical team to get sufficient documentation.
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Feedback and Improvement: Provide feedback to other departments and suggest improvement possibilities (quality/efficiency/profitability).
We are looking for a candidate who meets the following criteria:
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Educational Background: Completed secondary technical school or higher, specializing in electrician/electronics, automatics, industrial maintenance, or a related field.
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Work Experience: 2-3 years of relevant work experience in an industrial environment, focusing on on-site preventive and curative maintenance.
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Language Skills: Fluent/Native Slovak and proficient in English is mandatory, any other language is a plus
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Technical Expertise: Strong understanding of mechanical engineering, with in-depth knowledge of electrical systems and troubleshooting. Basic knowledge of electrical power circuits and PLC circuits (advantageous). Familiarity with computer hardware, PC configuration, network structures, and configurations is preferred.
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Problem-Solving Abilities: Excellent technical problem-solving, troubleshooting, and follow-up skills.
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Customer Relations: Ability to build and maintain effective relationships with customers, colleagues, and management. Capable of understanding and relating to customers’ views and issues across different cultures.
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Location and Travel: Willingness to travel internationally 80% of the time
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Additional Requirements: A valid driver’s license with a clean driving record.
- Salary from 1800 euro brutto pm
- Work in a stable international company
- Company car also for private use + mobile phone + laptop + toolbox + work attire
- Friendly atmosphere and pleasant Nordic culture in the workplace
- 13th-month pay regardless to company results
- Annual bonus
- Contribution to DDS
- Financial reward for seniority
- Referral bonus 1,500€
- In the case of overtime work, supplies beyond the scope of the Labor Code
- 2 days holiday beyond the scope of the Labor Code
- Meal vouchers in the change of 6,40€
- Free on-the-job trainings
- Financial contribution for education - English language course and childbirth grant
- Possibility to participate in sports activities - football, tennis, table tennis, volleyball, Multisport card
- Employee bus transport (PK - Tomra, Tomra - PK)
