TOMRA is seeking a Field Service Engineer to join our team in Italy. As a key member, you will be responsible for providing support to our customers in the (North-East) of Italy. This role is ideal for those with an adventurous spirit, as there will be lots of travel, mainly domestic across Italy and occasional trips abroad.
You will receive all the necessary training at our training center in Germany, as well as practical experience in the field with the support of your experienced colleagues.
Your tasks
- Installing, commissioning, maintaining, optimizing, and repairing sensor-based sorters at TOMRA Recycling installation bases.
- Ensuring maximum performance of TOMRA sorting systems in the field, prioritizing customer satisfaction.
- Delivering exceptional customer experiences through effective communication and support.
- Optimizing sorting systems/processes through sampling and testing.
- Identifying opportunities to add value to our customers' businesses by introducing complementary TOMRA products, solutions, and services.
- Serving as a liaison between customers and Headquarters, gathering and providing market feedback to continuously improve customer service and identify new opportunities.
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Completed secondary technical school (FP2) or higher with a specialization in electrician/electronics, automatics, industrial maintenance, or a related field.
- Reside within approximately 200 km radius of Padua area.
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Willingness to travel 80% or more within Italy.
- Work experience in an industrial environment with a focus on on-site preventive and curative maintenance would be a big plus.
- In-depth knowledge of electrical systems and troubleshooting.
- Proficiency in computer programs, PC configuration, network structures.
- A certain talent for communication when dealing with people - in our case these are customers.
- Native in Italian and proficient in English.
- Full clean driving license required.
- Knowledge of recycling processes is a plus.
Will be made available to you: a company car, a laptop, a telephone, as well as the necessary tools and PPE (personal protective equipment).
We offer:
- A rewarding, unique and exciting full-time position in a fast-growing solid company focused on having a positive impact on the planet and making every resource count.
- Competitive compensation package including insurances, bonus and share scheme.
- Experience an international working environment with a great company spirit and an open feedback culture.
- Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.
- Embrace a Norwegian corporate culture that values transparent communication and eliminates hierarchical thinking.
- Engage in teamwork with highly qualified colleagues, providing opportunities for mutual learning and collaboration.
Interested?
Please send your CV in English.
(!) We value your time, instead of lengthy motivation letter, simply answer one question in the "Message to Hiring Manager" section when submitting your resume:
- What is the name of the main sorting machine at TOMRA Recycling?
*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Most important – it’s a match!
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