- Field service work (commissioning, testing, integration, optimization, maintenance and repair) mainly in Turkey, Middle East and West Asia, but also in other geographical regions might occur.
- Give support (incl. Remote support) to clients in terms of technical issues and sorter performance
- Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention
- Takes care of a timely reporting of activities, costs and other reporting
- Training of customer maintenance and operations personnel.
- Prepare and review onsite service visits and help for service sales offers
- Providing on call technical phone support and field response to equipment and customer issues
- Getting a broad knowledge on various sensor types & applications
- Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
- Good in spoken and written English
- Excellent technical problem-solving, troubleshooting, and follow-up skills
- Ability to relate to customers, their views and issues, locally and in other countries and cultures
- Motivated individual who has a passion for Engineering
- Socially outgoing, ability to handle higher work loads
- University or College studies in Electrical or Electro-Mechanical Engineering preferred, minimum Technician or engineering 3rd Level qualification required.
- Few years “hands-on” experience in a B2B, Industrial Equipment support role
- In-depth Knowledge of electrical systems and fault finding
- Advanced IT and network skills
- Full clean driving license essential
- Flexible and willingness for international travel
- Team-Player with capability to work independent
Why work for us:
Will be made available to you: a company car, a laptop, a telephone, as well as the necessary tools and PPE (personal protective equipment).
We offer:
- A rewarding, unique and exciting full-time position in a fast-growing solid company focused on having a positive impact on the planet and making every resource count.
- Competitive compensation package including insurances, bonus and share scheme.
- Experience an international working environment with a great company spirit and an open feedback culture.
- Opportunities for professional and personal development, including on-the-job learning, specialized courses, and conferences.
- Embrace a Norwegian corporate culture that values transparent communication and eliminates hierarchical thinking.
- Engage in teamwork with highly qualified colleagues, providing opportunities for mutual learning and collaboration.
Interested?
Please send your CV in English.
*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Most important – it’s a match!
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