Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
So, what will you do?
You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in KZN Zululand Trade / North Coast.
We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on...
In addition to the above, you will:
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
Deal breakers:
- Minimum 3 year’s Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- Valid driver’s license and own reliable transport is essential.
- Candidate's must currently be residing in KZN Zululand or the Richards Bay area.
Additional Skills & Knowledge:
- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of Sales funnel & pipeline management.
Perks of joining the Tribe?
- Work in a high-growth company with tangible results you're accountable for.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
