Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.
Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance.
About the Role
As a member of the Client Acquisition Team in Viva.com, following up on prescheduled qualified appointments created by a dedicated team of outbound calling, coupled by your own clients' referrals, you will be responsible for closing sales regarding acquiring & Issuing Services. You will be providing a first-class face-to-face service in the field, aligned to customer needs, and acting as a trusted partner in a defined geographical region.
About the Team
Working as part of a small, well trained, and fully supported team of sales executives, enabled with cutting edge sales CRM technology and in-depth management team knowledge of field sales, selling highly competitive and innovative top end products and services in the financial sector, and meeting achievable, realistic targets, you will enjoy a high-end base salary, generous on target performance bonus, pension, and a variety of benefits. This is a fast growing, PE backed, ambitious financial products and services group that offers a stable, far-reaching career path in an inclusive teamwork-based progress environment.
Responsibilities
More specifically, as a Field Sales Executive, you will:
- Follow up on scheduled appointments and evaluating Contact Centre existing data and information about the prospect, build rapport and business relationship by visiting and in person validating the prospect current needs in relation to Viva.com offerings. Always strive to maximize reach by getting referrals from existing client base;
- Make a positive and compelling presentation of the products/ services driven by your in-depth understanding of the market and the product, services features & advantages for the specific prospect;
- Close by selling the group products & services;
- Schedule to deliver and install the card terminal in the client premises;
- Enter and update customer data / other useful information in the CRM system;
- Provide feedback on contact center appointments quality;
- Be eager to discuss and resolve issues with your area manager in order to achieve top sales results;
- Undertake all relevant training and refresh training as relevant to your role;
- Ensure permanent presence on the market and positive image of the offers of Viva.com;
- Represent a first contact point between the client and the internal departments for assigned clientele;
- Retain as many customers as possible by preventing migration to competition;
- Promote team spirit and be able to learn from your colleagues.
Requirements
To be considered you should have:
- Minimum 2 years of expertise in B2B field sales;
- Record of accomplishment of consistently achieving quota in past positions;
- Deep understanding of the retail, hospitality, freelancers and, in general, Card terminals users, market;
- Understanding of financial products & services features and advantages;
- Experience in working with Customer Relationship Management (CRM) systems;
- Outstanding negotiation / sales skills with proven closing ability;
- Strong organizational and diary management skills;
- Resiliency and the ability to handle objections;
- The motivation to succeed, both personally and financially;
- Bachelor's degree;
- Computer literacy (MS Office);
- Full, clean driving license;
- Excellent use of the English language.
Desirable
- Previous sales experience in the Payment Services or Cards Terminals industry;
- The ability to understand, demonstrate and communicate web-based software products;
- Τhe ability to deal with a diverse client base.
Benefits
- Competitive salary package;
- Sales bonus scheme up to 10 salaries;
- Rapid career development, working closely with a highly motivated team in a dynamic, innovative, and fast-paced environment and market segment;
- Competencies development;
- Modern workspace environment.
