Summary of Position:
The Field Quality Engineer will be a key member of Zero Motorcycle's Quality Engineering organization. This engineer will serve as a prime connection between the field (our customers and dealers) and our greater cross-functional organization. This data-driven problem-solver will be responsible for understanding key field quality performance metrics, identifying potential trends by distilling technical information/data, taking the lead in finding solutions to issues, and ensuring that solutions are swiftly implemented.
A successful candidate must approach problem solving with a sense of urgency and be well versed in commonly used Quality tools and methodologies. They must be able to present complex, technical details to a cross-functional team and provide detailed reports to top management. Lastly, through their diligent pursuit of continuous improvement, the Field Quality Engineer will play a pivotal role in ensuring we meet and exceed customer expectations.
This position is full time, Monday-Friday, and will work out of our corporate offices in Scotts Valley, California.
