PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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As a Senior Field Communications Strategist, you will be responsible for developing and executing comprehensive communication strategies to enhance the organization's presence and reputation in various field-based settings. This role requires a seasoned professional with a strong background in strategic communications, public relations, and stakeholder engagement. The Senior Field Communications Strategist will play a crucial role in shaping and delivering key messages to target audiences, fostering positive relationships, and ensuring consistent and effective communication across diverse field environments - pre-sales/post-sales/partner/customer success organizations. We are looking for a creative and collaborative storyteller to serve as an internal communications advisor and communicator for PagerDuty's Go-to-Market organization. In this role, you will be responsible for developing and delivering clear, concise and consistent communications to various audiences within GTM utilizing multiple communication channels. Reporting to the head of GTM Enablement, you will align and work closely with Revenue Leadership and cross-functional partners with the goal of delivering impactful messaging and collateral to keep the team apprised of company news and developments, promote understanding, and guide desired outcomes.
You thrive in a fast-paced, high-growth environment where priorities encourage you to find creative, informed, and innovative learning solutions to business problems. Your product mentality means you're comfortable seeking out user feedback, using agile development strategies, and consider experimentation a norm to build progressive learning
products. You are a subject matter expert and comfortable influencing without authority to ensure the right learning reaches the right audience at the right time.
Key Responsibilities
Basic Qualifications
Preferred Qualifications
The base salary range for this position is 142,000 - 221,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
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