F&B Operations Manager

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino at Navarino Waterfront and Mandarin Oriental at Navarino Bay.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 2.600 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens, including the re-launch of the former Athens Hilton.

The F&B Operations Manager will be responsible to provide strategic direction for Food and Beverage outlets. The F&B Operations Manager is also responsible for maximizing customer and employee satisfaction as well as cost controls which include maximizing profits and if needed support all F&B operations within the hotel.

Requirements

• Responsible for all aspects of the F&B operations including guest satisfaction, financial performance and sales and revenue generation
• Ensures impeccable guest experience, through well trained and motivated teams, who are enabled and inspired to offer anticipatory and personalized luxury service
• Ensures implementation of the brand standards and brand service initiatives with the objective of creating unique guest experiences
• Builds relationship with key and regular customers
• Implements and monitors Health & Safety protocols
• Ensures effective recruitment, training, development, coaching and counseling of associates. Maintains and cultivates a rewarding, inclusive, top performing and highly satisfactory working environment

Benefits

• Competitive compensation package
• On going training opportunities
• Accommodation in the vicinity of Navarino Dunes (for non Messinians residents)
• Meals within the premises
• Private Medical Plan
• Use of Navarino Dunes Facilities, according to the relevant policies