ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
Family Services empowers immigrant families by providing comprehensive educational support services for healthy integration. These programs are tailored for preliterate Afghan women and men, and include the 9-month Refugee Women’s Integration Groups, teaching ESL and in-depth cultural orientation topics with local experts; 12-week Afghan Driving Permit Preparation course; 8-week Young Adult Summer Group; 12-week Men’s integration classes, 6-month care group classes for refugee women focusing on self-care and trauma healing through art, and health and wellness navigation support for all new arrivals. Internships within this department would support studies in Social Work, Public Health, TESOL, Sociology, and Adult Education with opportunities to carry a case load of clients, learn the public benefits systems, work with other supporting non-profits to educate Sacramento’s newest arrivals, plan and facilitate classes with the support of experienced staff members.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESL Materials Design Intern
- Assist the ELI Program Coordinator in preparing effective lessons for students with different learning styles articulating the lessons on 4 skill areas: listening, speaking, reading, and writing
- Assist the ESL team in creating materials for preliterate adult refugees. Update and print existing materials
- Assist with designing new materials
- Help organize online video resources for better access by client
- Update content videos
- Assist with creating short how-to videos for clients
- Help prepare and distribute educational materials Other duties as assigned
Data & Admin Intern
- Supports the Education Supervisor with ensuring accurate and up-to-date client data and documents in client’s cases files to meet grantor requirements
- Organize client information into client case files with all required data and documents
- Create and populate documents using mail merge (training provided)
- Track down any missing data by searching database and/or contacting caseworkers and clients
- Maintain accurate and up-to-date client case files
- Maintain accurate and up-to-date Dynamics database files on clients and presenters
- Assist with registration and enrollment with new clients
- Other duties as assigned
Enrollment & ESL Assignment Intern
- Assist Education team in preparing enrollment and assessment materials
- Visit client homes with Education team to conduct and track ESL assessments Input and organize client data during enrollments
- Other duties as assigned
Health System Intern [Wellness Navigator]
- Works with the Family Services department to assist newly arrived refugees to learn to navigate the local health system and to gain increased essential health literacy
- Conduct individual client need assessments to identify areas of health navigation and education that are needed (training provided)
- Collaborate with clients to develop and implement individual service plans
- Provide individual health coaching on a variety of topics, including, but not limited to, preventative care, navigating the health system and utilizing a pharmacy
- Accompany clients to health appointments to provide in person coaching to help them learn to navigate doctors’ appointments independently
- Provide referrals to community partners, according to needs identified in individual service plans
- Translate notices and flyers related to public health, both from external sources and those developed by WRD
- Other duties as assigned
Wellness Intern [Wellness Groups Specialist]
- Providing support to Wellness Supervisor in coordinating community behavioral health groups to help clients meet therapeutic goals through wellness program initiatives
- Coordinate with clients using interpretation/translation in clients preferred language
- Document client notes in database accurately and efficiently.
- Make referrals to and for Wellness Program or other support services as needed
- Provide casework assistance for Wellness Program participants as needed
- Serving as an interpreter and/or translation of documents as needed
- Complete wellness program evaluations with active clients
- Other duties as assigned
Education Tech Intern (Female only, Dari/Pashto-speaking preferred)
- Helps the Education and Wellness Supervisor on getting refugee clients enrolled in remote synchronous ESL courses and providing assistance to clients in accessing course materials and online meetings.
- Help clients obtain free phones and affordable phone plans, research low-cost internet options for clients
- Set up clients’ phones and/or laptops for connectivity to department’s programs
- Set up, update, issue, track, and check in the department’s lending laptops alongside all other technology distributed to clients
- Train clients in the basics of digital literacy by breaking down complex technical processes so clients can understand how to do it themselves
- Provide multiple in-person, socially distanced tech support visits to clients who are facing problems with their laptops and phones
- Assist with creating digital literacy training materials, including making short how-to videos for clients
- Other duties as assigned
Class Aid-Intern [ESL Program Assistant]
- Assist ESL instructors with remote synchronous classes for Afghan women and gain experience working in cross-cultural educational settings
- Occasionally substitute teach ESL classes, utilizing plans and materials provided by instructor
- Lead or co-lead pretesting sessions and post testing for new students
- Reach out to students who are having challenges participating in classes to understand their needs and provide support or referrals
- Assist instructors to collect student feedback about the program
- Occasionally provide 1:1 tutoring for students with unique needs
- Other duties as assigned
Knowledge, Skills, & Abilities
-
ESL Materials Design Intern
- Able to follow written and oral directions, learn, and retain new information quickly
- Must be highly organized and extremely attentive to details
- Able to work independently and self-manage tasks and time
- Can search for and add images to worksheets, skilled in using MS Word
- Preferred Qualifications:
- Familiar with Canva or related design programs
- Able to create YouTube videos and manage YouTube channels
- Pursuing studies in Education and/or TESOL
- Cross-cultural and/or language learning experience
- Female-presenting (gives more flexibility to enter homes)
- Data & Admin Intern
- Must be highly organized and extremely attentive to details
- Interested in organizing and tracking data with supporting educational history
- Able to follow directions, learn, and retain new information quickly
- Commitment to professionalism and client confidentiality
- Enrollment & ESL Assignment Intern
- Must have valid driving license and car, or independent and reliable transportation
- Skilled in MS Office Suite, particularly Word, Excel, WhatsApp and Adobe alongside both Androids and iPhones
- Prior cross-cultural experience; able to work effectively and sensitively with people of diverse cultural and religious backgrounds
- Female presenting only, in respect for the cultural values of the population served
- Education/TESOL background or future academic focus
- Dari and/or Pashto speaking skill
- Health System Intern [Wellness Navigator]
- Strong interpersonal and communications skills
- Cross-cultural fluency, with ability to collaborate effectively with team members of other cultural, linguistic or religious backgrounds
- Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments required
- Proficiency with MS Office products, including SharePoint.
- Wellness Intern [Wellness Groups Specialist]
- Strong English communication skills
- Ability to drive World Relief vehicles, drivers license and clean driving record
- Communication skills (oral, written, and interpretation) to provide direct services to refugee and immigrant clients
- Ability to set and keep boundaries and confidentiality to comply with HIPPA
- Preferred Qualifications:
- Experience working with refugees and immigrants in some capacity
- Second language fluency (Dari, Pashto, Arabic, Russian, Ukrainian, etc)
- Education Tech Intern (Female only, Dari/Pashto-speaking preferred)
- Females only, in respect for the cultural values of the population served
- Able to troubleshoot phone and computer problems, have strong skills in on-the-spot problem solving
- Valid Driver’s License and reliable personal transportation
- Able to work effectively and sensitively with people of diverse cultural and religious backgrounds
- Preferred Qualifications
- Fluency in Dari and/or Pashto
-
Class Aid-Intern [ESL Program Assistant]
- Good organizational skills and ability to prioritize multiple duties
- Flexibility, initiative, and a desire to learn
- Excellent written and oral communication skills in English
- Intermediate computer knowledge, including MS Office
- Preferred Qualifications:
- Knowledge of a second language, especially Spanish, Dari, Ukrainian, or Russian
- Experience learning English as an additional language or experience learning a second language
- Prior experience with ESL programs
- Experience in a multi-cultural, social service setting
- Valid driver’s license
Requirements
- Valid drivers license, reliable vehicle and clean driving record
While some internships are unpaid, the program is competitive and you are encouraged to approach it in the same way you would a job. Applicants are required to submit a cover letter, resume, application, and to pass a Criminal Background Check. Incomplete applications will not be considered.
Please note that an internship with World Relief does not guarantee a future job in the organization.
