Family and Youth Services Case Manager

We are seeking a Family and Youth Services Case Manager to join our Family and Youth Services Program. As a Family and Youth Case Manager, you will Shine Hope as you establish and build supportive and nurturing relationships with clients and their families. Assist clients and their families in dealing with issues such as runaway, truant, and delinquent behaviors. Strengthen family coping skills in order to ensure the youths’ physical, emotional, and spiritual needs are met. Provide therapeutic interaction to assist parents in resuming and maintaining their parental responsibilities. Join our team and shine hope in the lives of others! 

What you'll do:

• Establish and build supportive and nurturing relationships with clients and their families.
• Provide effective and appropriate counseling for crisis intervention as required, both face-to-face and over the phone.
• Assist clients and their families in dealing with issues such as runaway, truant (school related issues), and delinquent behaviors.
• Provide effective and appropriate youth education for coping skills strategies.
• Strengthen family coping skills to ensure the youths’ physical, emotional, and spiritual needs are met. Provide therapeutic interaction to assist parents in resuming and maintaining their parental responsibilities.
• Follow-up with families in aftercare according to each family’s individual needs.
• Communicate with Buckner staff, schools, and other agencies to assess client’s progress and needs.
• Provide effective and appropriate individual, group, and family consultation for youth and their families according to the established Action Plan.
• Timely and accurately complete Action Plans in accordance with established guidelines. Timely and accurately complete all necessary program paperwork, including intake assessments and discharge paperwork, in accordance with established guidelines.
• Develop, monitor, and manage Action Plans and reviews as scheduled; attend case staffing; involve families and youth in case reviews on an as needed basis.

 What you’ll bring:

• Bachelor’s Degree in a related field required.
• Master’s Degree preferred.
• Minimum 2 years prior related experience working with families in a professional setting required. 
• Ability to read, write, and speak Spanish professionally preferred. 
• Requires proficient working knowledge of family therapy, family systems, crisis intervention and resolution, etc.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.