Overview

Higher Ground is bringing on a Facilities Manager to help shape and manage our facilities support model for schools. This is a critical role on our team, and we’re looking for a systems-oriented individual who is both a clear communicator and strong project manager. If you’re excited about working in an entrepreneurial environment and providing top-tier service to school leaders, this role is for you.

Responsibilities

The Facilities Manager will support a portfolio of schools within our Texas region. This role will involve the day-to-day management of all facilities needs within that portfolio.  This is a remote role, with some travel expectations.  Key responsibilities are as follows.

• Ticket Management. The Facilities Manager will be the owner of our team’s ticket intake system, ensuring that all requests are handled quickly and professionally.

• Customer Service. We are seeking a person with strong customer-service experience. This person will be the first line of defense for our schools.  We expect this person to creatively collaborate with Heads of School to provide the best possible solution for any given facilities issue.

• Vendor Management. The Facilities Manager will source and manage relationships with local vendors in areas such as HVAC, cleaning, pest control, landscaping, and general repairs.

• Contract Management. The Facilities Manager will source and manage contractual relationships with local vendors and independent contractors.

• This person will manage all aspects of small construction and maintenance projects including budget, schedule, scope of work coordination, contract and proposal negotiations, insurance verification, permits and inspections, design coordination and collaboration with various departments within the company.

• Oversee all major maintenance projects at existing schools. This person will oversee major maintenance projects including roof replacements, HVAC replacement, and environmental issues including mold remediation, and/or hazardous materials discovery and abatement.

• This person will oversee proper documentation and electronic file storage of all aspects of construction and maintenance projects.

Skills

We’d love to talk to you if you have…

• Bachelor’s degree from an accredited college/university
• 3-5 years of professional experience in a facilities management role
• Excellent communication and follow-through skills
• A passion for education and a sense of humour
• Technical computer

We’d really love to talk to you if you have…

• Experience in school-based operations or facilities
• Strong excel or data visualization skills
• Experiencing managing a ticketing system
• Experience working with third party vendors

About us

At Higher Ground, we're driven by a deep desire to bring about widespread change in education today. Since our founding 4 years ago, we have opened 77 beautiful schools across the U.S. serving students from birth through high school. Now we’re virtual and going global. We offer:

• Fully remote work
• A competitive salary
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 100% tuition discount for two children at any school within our network 
• A network of supportive peers and mentors who regularly share best practices
• Career growth and promotion opportunities