Expert Network Supervision

Grade: L2

Location: Lahore

Last date to apply: 24th April, 2024 

What is Expert Network Supervision?

Expert Network Supervision is responsible for Transport network monitoring covering Microwave, Optical, IP, FIX Customers in 24*7 shifts.

The role reports directly to the Manager Transmission Supervision with an extended team of 16 team members

What does Expert Network Supervision do?

• Hands on experience on Huawei and Ericsson MW, Optical (including OTN & DWDM, WSON) & IP nodes.
• Escalating and follow up for early resolution of all persistent analytical problems including cross-domain analysis (RAN/TXN/IP/Core/FIX) according to SLA.
• Data reconciliation & enrichment in development of TXN (MW+ optical)/IP reports(both existing/newly developed) via Tableau for analytical domain.
• Proactive Analysis/ good troubleshooting & analytical skills, i.e. perform detailed analysis for repetitive outages to find the root cause and support concern teams for the earlier resolution.
• Responsible to enable and guide the process to newly hire team members for troubleshooting and identification of all TXN/IP related issues.
• Ensure Network L1 support to Nationwide operational field teams.
• Handling Nationwide activities (Roll out/ND/Operations).
• Highlighting and identifying network fault, follow up till closure

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

•  4-6 Years of experience, Holds BS Electrical/Telecommunications/Electronics degree
• Must have excellent Microsoft office skills, IP Certification i.e. CCNA, HCNA will be added advantage.
• Must have excellent communication skills and able to promote the department and technology portfolio with professionalism, maturity, and a balanced, holistic view of any competing viewpoints and last but not the least, Candidate must be a good team player.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.