What you will gain by joining us:
- Incitement and support in acquiring skills and certificates (e.g. Service Management Advanced / Expert, Agile, Scrum, Contract & Claim Management) and technical certs (e.g. Azure, AWS, GCP, VMware), as well
- Fringe benefits: yearly bonus, project bonuses, cafeteria, All You Can Move card, private health insurance package
- Flexible home office opportunity
How you will contribute to our goals:
- Supervises contract fulfilment and ensures its optimization for both the client and the Company throughout the contract period.
- Buys services for the client at optimum price and quality. Manages tenders for selecting suppliers, and contracts with the selected ones.
- Is responsible for observing the budgets and reducing costs.
- Is familiar with and consciously applies proven methodologies, techniques and processes of managing projects, customers and suppliers.
- Regular communication with all stakeholders and responsibility for customer contract fulfillment
- Control planning process & forecast process
- Claim management
- Management of customer/partner complaints, especially in strategic and complex projects
- Process coordination and implementation
- Management reporting and governance tasks
- Participation in larger projects, individually managing smaller scale projects
- Recommendation of optimization potentials
- Implementation of quality assurance
What you will bring to our team:
- At least 3 years of professional experience in the IT industry with an experience in Service management
- Applied knowledge of ITIL and process management
- Outstanding communication skills, a strong B2/C1 level in English, B2 knowledge in German is an advantage
- Track record of presentation and moderation skills as well as persuasiveness towards management level
- Superior organizational skills and the ability to manage multiple projects with shifting deadlines
- High degree of flexibility and willingness to expand the scope of classic service delivery management (customer interface)
- Previous experience working with contract regulations, managing confidential information
- Experience with networking and cloud technologies is an advantage
- Experience in in-depth contract management is an advantage
- Kubernetes, Hyperscalers knowledge is an advantage
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
