Experienced /SAP Operations Manager (REF3011O)

Key Responsibilities:

• Plan and manage service delivery, ensuring everything is completed on time and meets quality standards.
• Support teams (CDM/CSM/SCOPM) during the commissioning phase.
• Identify and implement ways to improve service efficiency in collaboration with the team.
• Provide expert advice for ongoing business operations.
• Help create cost and service transparency across various service chains.
• Act as the single point of contact (SPOC) for service delivery and the CDM/CSM team.
• Ensure all data is accurate and up-to-date in the Asset and Configuration Management system.
• Contribute to process development and improvements.
• Ensure all required reporting is completed, such as OLA and SDE reports.

• Proficient in English.

Preferred Skills:

• Experience with Service NOW, ITIL, or SAP is a plus.

Personal Attributes:

• Open-minded and eager to learn.
• Self-motivated, proactive, and driven to succeed.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.