Experienced Korean Social Media Analyst (12-month contract, full-time)

We are a multilingual social listening research agency. Based in the market, our skilled team of analysts are native speakers of over 100 languages, with a deep understanding of both the cultural and sector-specific context of the language. We have a range of clients, from agencies to direct enterprises across diverse sectors, such as pharmaceuticals, consumer electronics, fashion and beauty as well as entertainment. These clients are looking to us to share deep cultural insights to answer their business questions, for example: "What do people think of our products or services or those of our competitors? Who are our customers, and what does their buying journey look like? How can we find influencers to help market our products?

Due to significant recent growth, we are looking for experienced Korean social media analysts to answer these questions for the Korean market. These roles are based in Seoul. We are open to full-time working with flexible or agile working arrangements.

You will report to the Senior Social Insight Manager. You will write queries to be run through our licensed social platforms. You will then read through the results, tagging, categorising and developing the conversations to generate insights to answer our clients' business questions. You will be responsible for coding and analysing the data in Korean and then reporting back your analysis in English.

Responsibilities

• Write queries in Korean and/or English to be run through our licensed social platforms.
• Read through the results, tagging and categorising the conversations.
• Understand the client's needs and surface compelling qualitative and quantitative insights to answer their business questions.
• Report back your analysis and insights in excellent written business English.
• Meet exacting client deadlines.
• Collect, clean, and analyse the data for regular and/or ad-hoc social listening insights reports.

Requirements

• have a BA/BSc or equivalent undergraduate degree or equivalent practical experience.
• possess excellent written communication skills.
• speak & write English and Korean at a native level. You should understand both the language and cultural context of Korea with ease.
• have 3-5 years of social listening experience.
• have experience with qualitative and quantitative analytics and research.
• be fully conversant with writing effective Boolean queries

• Have experience in using social listening tools such as Brandwatch, Talkwalker, or other similar data aggregation and analysis tools.
• Demonstrate a proactive approach to work, even with minimal supervision

Process

1. CV submission
2. An assignment to assess a candidate’s Boolean query writing and data analysis skills
3. Interview (English)

Benefits

Convosphere is an independent, growing business with 160 analysts from all over the world. Founded in 2014 and headquartered in Hammersmith, London, we are a varied and fun bunch, all passionate about showcasing the insights that social media has to offer. This is a great opportunity to work in an interesting and varied role for our growing, global business - as our business grows, so will your role.

Remuneration includes a competitive salary (KRW 45,000,000 to KRW 65,000,000, depending on experience) and stock options.

We are open to the discussion of flexible or agile working arrangements including some remote working and reduced or compressed hours.

The closing date for applications is Monday 4th November 2024

You can find out more about us and what we do at https://convosphere.com/.

You can find details of our privacy policy for candidates at https://convosphere.com/careers/privacy-policy-for-candidates/