Experience Curator (Guest Relations) Trainee, W Costa Navarino (2025)

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the "Mouratoglou Tennis Center", Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

As a Experience Curator Trainee at Costa Navarino, you will embark on an exciting journey of hands-on training and skill development in the dynamic world of Front Office service. This traineeship period will provide you with valuable experience, mentorship, and the opportunity to ace the basics on a luxury, 5-star-branded property.

Join our Traineeship Program at Costa Navarino and kickstart your career in the world of luxury hospitality! We invite you to be part of our dynamic team, where innovation, creativity, and excellence are celebrated daily.

Responsibilities

• Ensure that all our loyal members are personally welcomed and recognized.
• Review the daily arrival report and make sure the welcome amenities and guest preferences or other requests are in place.
• Escort guests to their rooms when they arrive.
• Make personal contact with the guests daily.
• Having daily communication through what’s up with Villas and Suites guests, as we are dedicated to them during their stay.
• Find possible opportunities to delight our guests and create personalized memorable experiences.
• Be present in all public areas during their pick time to ensure all guests’ needs are met.

Requirements

• Be a people person with enviable customer service skills.
• Study Hospitality & Tourism Management
• Be a great communicator who attracts guests from all over the world.
• Have proper communication etiquette (both written and spoken) with internal and external guests.
• Speak, write and converse freely in both Greek and English.
• Have computer skills.

Benefits

• Competitive compensation package
• Οn going training opportunities.
• Accommodation in the vicinity of W Costa Navarino (for non Messinian residents)
• Meals within the premises
• Private Medical Plan
• Use of Costa Navarino Facilities, according to the relevant policies