Expansion Manager

• Identify the key stakeholders and own the critical relationships needed to launch and scale business operations in the new markets, building supply, brand awareness and initial customer demand

• Be the face of Renda to local regulators, policymakers and stakeholders in the new market(s)

• Build an expansion plan and define timelines and budgets while partnering with the relevant cross functional teams in order to test, optimise, roll out and provide feedback to ensure a successful market launch

• Continually innovate on launch playbooks to help scale to other markets in other key cities

• Build and manage relationships with distribution partners in order to promote highly efficient business operations

• Liaise with the HR team to build a strong local operational team

• Drive initial service demand in the new market(s) while promoting brand awareness

• Provide input to the executive leadership team for efficient business planning

• Adhere to Renda’s Equal Opportunities policy in all activities and to actively promote equality of opportunity wherever possible

• Keep abreast of all legislation and regulations and ensure Renda’s adherence

• Undertake such other duties as may be reasonably expected

• Minimum of a Bachelor’s degree or equivalent

• 5-6 years’ work experience in a similar role or in a role leading operations or product expansion preferably at a tech start-up

• Experience developing efficient procedures, optimising systems, and defining & achieving benchmark operational goals in ambiguous, untested environments

• Resourceful and innovative to overcome seemingly insurmountable challenges

• Analytical, data-driven and with strong business acumen

• Strong interpersonal and management skills

• Entrepreneurial spirit and a self-starter who owns responsibility for the risks and rewards of running an innovative sustainable operation

• Ability to work with minimum direct oversight.

• Exceptional communication and organisational skills

• Strong leadership skills and an effective problem solver

• Strong project management skills with great attention to details

Our Vision: To be the largest and most trusted fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.