To develop and aggressively win new customer opportunities.
To manage a portfolio of customers and potential customers via personal sales visits and using face to face contact to provide a ‘personalized service’.
To build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
To prepare weekly updates on pipelines and target achievements, review of opportunities and business plans.
To provide regular updates and resolution on business challenges, customer satisfaction and account receivables.
To work closely with internal stakeholders to ensure cross-functional collaboration while ensuring that high quality of service is delivered.
To act as the customers’ main point of contact, by liaising closely with relevant departments within Ninja van to ensure that their queries, problems or issues are dealt appropriately.
To ensure co-operation with other members of the sales team and throughout the sales force.
To implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base.
To conduct presentations of products and present customized offers to customers.
To analyze and monitor customer data to measure success and identify fluctuations/trends to decide on the relevant actions to be taken.
To maintain customer business information and update business activities in CRM system.
To do other tasks given by a superior from time-to-time.
Requirements
Bachelor’s degree in any relevant discipline.
At least 3 years of working experience in Sales field.
Experience in the logistics or e-commerce industry is preferred.
Proficient in written and spoken English and Bahasa.
Result and customer oriented.
Problem-solving skills.
Able to adapt to changing business dynamics and varying customers’ needs.
