This position reports to: Director of C-Suite Keynotes (Content)
About the role
We are seeking a rare hybrid of an individual who can comfortably traverse the worlds of program management and creativity to define and manage all the components necessary to construct, and help bring to life, compelling keynotes for one of the world’s hottest cloud technology companies. The role will be responsible for conveying ServiceNow’s core messaging from the stage, and screen, in a way that engages and inspires our customers, employees, partners and ecosystem.
We need a creative and compelling show-crafter with a proven writing background who will thrive as a senior individual contributor on our keynotes team, based in the executive communications organization. The ideal candidate is an imaginative and proactive self-starter who demonstrates a very high level of attention to detail and quality, even under the pressure of delivering live shows. The candidate needs the ability to think strategically and to distil multiple inputs to clearly present our value propositions as an engaging narrative to a range of audiences, from specialist to the C-suite, and inspire our customers to learn and grow with ServiceNow products and solutions.
The candidate must have experience working with, and writing for, C-level speakers or equivalent profile. This role will require collaborating with a range of internal stakeholders across engineering teams, comms, marketing (strategy, product, technical and brand), sales and other customer-facing teams to incorporate stage-worthy partners, customers, demos, videos and any other compelling supporting content into any given show.
What you get to do in this role
Curate the messaging priorities and content for executive and corporate keynotes, in partnership with key stakeholders, for external events such as Knowledge and ServiceNow World Forum, ServiceNow Fed Forum and ServiceNow Summits, as well as for key internal events such as our annual Sales Kickoff. Produce formal scripts for keynotes being delivered on the stage (creating the minute-by-minute show flow and the speaker notes and guiding the development of visuals) and on the screen (writing prompter scripts and guiding development of on-screen graphics). Drive visuals, demos, guest speaker selection, videos and other supporting content (through other teams or agencies) as key deliverables in executing a highly orchestrated and engaging show. The majority of messaging within a keynote will be sourced, not written, by this role; the burden of writing is confined mainly to intros, bridging and conclusions, and any anecdotes or fun moments beyond core messaging. The rest of the keynote narratives primarily require processing and incorporating core product and solution messaging into executive presentations in such a way that messaging is conveyed in a natural, fluid and engaging manner.
In order to be successful in this role, we need:
For positions in the Bay Area, we offer a base pay of $139,600 - $244,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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