Our Company:
At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.
Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:
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82% of clients report an improvement in their anxiety symptoms after using Cerebral.
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75% of clients who report improvement in their depression see improvement within 60 days.
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50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.
This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.
The Role:
Cerebral is seeking an Executive Assistant to support the CEO of a rapidly growing mental healthcare startup. This is an ideal opportunity to work alongside and learn from individuals who lead all facets of a rapidly growing business, by primarily providing support to our CEO. In this role, you’ll handle a wide range of administrative support tasks, while juggling diverse responsibilities and projects, and you’ll be heavily involved in ad hoc projects and calendaring. We are looking for someone who thrives in a constantly changing environment and is incredibly mission-driven towards increasing access to high quality, long term mental health care. This role is 100% remote.
Who you are:
- 3+ years of experience in a fast-paced administrative role.
- Experience with research projects and documentation to inform strategic decisions.
- Ability to calmly work under pressure and meet deadlines.
- Detail-oriented self-starter who can anticipate needs and propose/execute solutions.
- Strong communication skills with the ability to interface with team members at all levels.
- Extreme attention to detail and excellent at using organizational systems.
- Experience in managing multiple tasks and projects independently with minimal supervision.
- A quick learner who is hungry to take on new challenges.
- A professional, flexible, and approachable demeanor.
- Advanced proficiency with Google Suite and the ability to quickly learn new technology.
- Ability to enthusiastically work within constantly changing priorities.
- Good judgment and the ability to make timely and sound decisions.
How your skills and passion will come to life at Cerebral:
- Proactively provide high-quality support to the CEO and the executive team.
- Stay current on all projects and commitments of the CEO, anticipating needs and assisting accordingly.
- Maintain and manage the CEO’s complex calendar to maximize the CEO’s time, including travel arrangements and internal/external meetings.
- Manage scheduling of Board meetings and sending of monthly investor emails.
- Ensure the CEO is up-to-date on critical issues for the day.
- Act as a liaison, solution-oriented problem solver, and prioritize as the first point of contact for requests made of the CEO.
- Manage special projects and research projects as assigned, with clear documentation synthesis, and recommendations..
- Create, organize and maintain team mailing lists, folders, drives.
- Attend team meetings and track action items, assist with day-to-day projects, help build and improve processes and systems.
- Build efficiency and effective responsiveness into existing operations, and help define new operational strategies.
- Periodically provide light personal administrative support to the CEO.
What we offer:
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Mission-driven impact:
- Shape the future of the #1 largest and fastest growing online mental health care company in the world
- Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
- Join a community of high achievers who have a passion for promoting mental health
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Path to develop & grow:
- Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
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Remote-first model: Work virtually from anywhere in the US
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Competitive compensation & benefits:
- Total compensation includes annual bonus and equity / stock options
- Medical, Dental, Vision, Life Insurance, HSA, Flexible Spending Accounts and 401(k)
- Unlimited PTO - we encourage taking the time you need to relax and recharge
- Wellness perks including monthly mental health days off (12 per year) in addition to holidays, and “No Meeting Wednesdays”
- Up to $200 reimbursement for any equipment purchased to support your work-from-home environment (video camera, ring light, headset, etc.)
- Access to free Cerebral therapy services (up to 7 sessions per year)
- Medical travel expense health reimbursement arrangement
- Paid parental leave after 3 months
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Culture & connectivity:
- Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
- Employee Resource Groups that bring team members together in a safe space to connect with one another and advance a respectful and inclusive company culture
- Virtual social events enable us to build a sense of community and connect on a more personal level
- Optional in-person local meetups for major hub cities
Who we are (our company values):
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Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
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Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
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Commitment - accountable for fully delivering on commitments to our clients and each other
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Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
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Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
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Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
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Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains
Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
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Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.
