Executive Assistant

WHY JOIN OUR TEAM:

Join our team of dedicated professionals to help drive our mission and make a meaningful impact in the communities we serve. MBI is at the forefront of a transformational, once-in-a-generation opportunity to close the digital divide. Through historic federal investment, MBI is developing and managing programs that will expand access to affordable and reliable broadband service, create new jobs and economic opportunities, enable increased access to healthcare services, support enriching educational experiences of students, and improve quality of life for our residents. MBI is leading the charge to achieve the vision of closing the digital divide, and we are looking for people with the dedication and passion to make this vision a reality.

In Massachusetts, over 98% of people have access to broadband, ranking 5th in the U.S. However, there is still mission-critical work to be done to close remaining gaps, address affordability, and expand access to internet-connected devices and digital literacy training. MBI is leading the state’s broadband and digital equity investment strategy.

THE ROLE:

MBI is seeking an organized, motivated Executive Assistant to join our team! The Executive Assistant will have the opportunity to contribute to an innovative broadband and digital equity portfolio. This position will play a key role in providing operational support across all MBI programs. This is an excellent role for someone interested in learning the ins and outs of a dynamic quasi-public organization with direct exposure to senior leadership and a chance to develop valuable skills in program operations and project management.

The MBI team is delivering Internet for All to the Commonwealth. This is a unique opportunity to join a collaborative team, work on a highly visible economic development priority, and make an impact in the world.

RESPONSIBILITIES:

Program Coordination & Operations: Work in partnership with MBI Division staff and Mass Tech Departments to support the full program and grant lifecycle including communications, solicitations, stakeholder engagement, and grant documentation including invoices, contracts, and reporting.

Stakeholder Management: Coordinate, track and, maintain the MBI stakeholder database.

Calendar & Schedule Management: Coordinate and manage calendars, including scheduling in-person and virtual meetings, and travel arrangements with precision and consideration for priorities.

Communication Handling: Serve as a point of contact for internal and external communications, ensuring prompt and clear responses, and filtering correspondence to prioritize critical matters.

Event Planning: Participate in all aspects of event planning for Broadband & Digital Equity related events.

Project Coordination & Support: Assist with ongoing projects, taking responsibility for tasks as assigned, following up on deadlines, and preparing reports or presentations as needed.

Meeting Preparation & Follow-up: Organize materials for meetings, take detailed notes, and follow up on action items to ensure completion.

Document & Data Management: Handle program documents, organize online folders, and manage databases to ensure information is easily accessible, clearly organized, and up-to-date.

Requirements

• Experience in operational support with two to three years of proven track record in managing day-to-day operations, identifying and resolving issues, and contributing to process improvements
• Exceptional Organization Skills: Ability to prioritize and juggle multiple tasks efficiently with a sharp attention to detail
• Effective Communicator: Strong verbal and written communication skills, with a professional demeanor
• Tech-Savvy: Proficiency in MS Office Suite (Sharepoint, Word, Excel, PowerPoint) and the ability to learn new software and tools quickly
• Problem-Solver: An adaptable mindset, with the ability to anticipate needs, think critically, and proactively find solutions
• Team Player: Collaborative attitude, with a desire to integrate fully into our team and contribute to shared goals
• Discretion: Trustworthy, with the ability to handle confidential information with integrity
• Travel: Travel within the Commonwealth of Massachusetts (often not accessible by public transportation) expected with occasion travel elsewhere in the United States is expected. Estimated travel ~5% of time.

** PLEASE NOTE: MassTech offers a hybrid work schedule with one day mandatory at MassTech’s Westborough Office, one day mandatory at MassTech’s Boston office, and 3 days working from home. Candidate should expect travel for offsite events at least once a month **

Benefits

MassTech offers a hybrid work schedule and a competitive total rewards package.