We’re changing the way people connect to social care.
At findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
In this role, your primary work responsibilities include providing senior level administrative and project management support to the COO and members of their team. This role will also provide backup support for the Director of Office Operations and the Office Operations team.
Responsibilities and Duties
- Organizes executive calendars and sets up meetings with internal and external stakeholders
- Acts as a liaison among executives, employees, and external partners
- Manages incoming calls and correspondence in a timely and accurate manner consistent with company values
- Manage executive activities including preparation of relevant materials/prep documents, maintenance and follow-up on action lists, speaking engagements, direct report relationships, travel arrangements, and expense reporting
- Works with leadership on initiatives requiring inter-departmental and inter-organizational support
- Captures notes and action items from meetings, ensuring the sensitive nature of this information is protected
- Plans and organizes events
- Leads/participates in special projects and employee events
- Provides support as needed for the Office Operations team
- And any other duties needed within the scope of your role that help drive our Vision and fulfill our Mission
Qualifications
- 10+ years of experience in an executive support role strongly recommended
- Strong interpersonal skills with sound judgment and a high degree of sensitivity for confidentiality
- Excellent verbal and written communication
- Ability to pay attention to detail, organize, prioritize, and manage multiple and varied projects simultaneously and independently
- Knowledge of proper formats for letters, reports, and presentations; ability to produce neat, accurate correspondence and reports
- Must have integrity, be dependable, and trustworthy with the ability to perform duties under stress of short deadlines with competing priorities
- Proficiency in all G-Suite applications
- Excellent time management skills
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas
Perks at findhelp
•401k & stock options
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Health, dental, and vision insurance
•Pet-friendly office with attached dog park at our Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time
