TuneCore is looking for a dynamic Executive Assistant to provide administrative support to the Chief Revenue Officer (“CRO”)and Chief Financial and Strategy Officer (“CFSO”). The Executive Assistant plays a key role in TuneCore’s success by providing administrative, scheduling and organizational support to our senior leadership.
Reporting to the Chief of Staff, the Executive Assistant will be organized and proactive with high attention to detail and strong time management, problem-solving, and communication skills. This is a great opportunity for a seasoned executive assistant, with C-suite support experience across multiple executives, who wants to be part of a global music company that is changing how new independent artists develop and grow as the music landscape continues to become more digital. They will directly support executives who are music industry thought leaders and innovators. They must thrive in a fast-paced environment working across multiple time zones/geographies while representing the TuneCore brand with professionalism, a positive spirit and a high-level of service.
The tasks and responsibilities of this position include, but are not limited to:
Calendar Management & Communication
Schedule - Manage complex and ever-changing day-to-day schedules of the CRO and CFSO via Microsoft Outlook, scheduling and organizing meetings across multiple time zones.
Calendar - Provide sophisticated, proactive calendar management and meeting scheduling with understanding of executive and team priorities and goals. Ensure that all preparations are made prior to the meeting time. Book conference rooms, arrange video call instructions, register visitors, order food (if necessary) and coordinate cross functionally to ensure agendas and materials are prepared and shared ahead the meetings. Develop strategies to ensure that calendar is manageable to allow for executives to effectively context shift throughout the day.
Meetings- Prepare for meetings and appointments by creating agendas, preparing conference rooms and audio/visual needs. Be present in team meetings, as requested, and follow up on action items
Email Correspondence - Correspond with TuneCore and Believe leadership as well as internal and external partners (artists, labels, partners etc.,) on behalf of the CRO and CFSO
Confidential Information - Handle confidential information meticulously; escalate any required information with discretion
Proactivity - Ensure C-level team remains organized and on-schedule through proactive, consistent communication throughout the day
Executive Communication - Draft and send routine correspondence on behalf of the CRO and CFSO to internal and external individuals
Deliverable Tracking - Ensure that deliverables and other information requested by the CRO and CFSO from employees during meetings and throughout the day are tracked and delivered on time.
Travel & Events
Travel - Book and prepare comprehensive travel arrangements (for complex international and domestic itineraries) as needed (flights, hotels, trains, visas, car service, reservations, meeting agendas, etc.)
Department Support
Establish and nourish relationships at very senior levels of Believe maintaining a professional demeanor and ease of access to top executives
Partner with Believe Executive Assistants and TuneCore department leaders to align calendars and meeting agendas
Additional ad-hoc departmental and company projects
Financial Management
Oversee executive expenses submitting all necessary T&E in Expensify in a timely manner
Qualifications:
At least 7+ years Executive Assistant experience medium to large firms w/ highly dynamic, fast-paced environments
Proven experience as a C-suite executive assistant
High degree of professionalism in dealing with outside partners and senior executives
Excellent verbal and written communication skills
Excellent time management skills with ability to multitask and work proactively with a can-do attitude; always thinking one-step-ahead
Exceptional organizational skills, attention to detail, and ability to prioritize
Decisive and independent problem solver, with ability to show intuition and flexibility. Able to work independently with minimal supervision as well as part of a team
Strong ability to work well under pressure in a fast-paced environment with a positive attitude
Significant experience working in Microsoft Outlook, Google Suite, and PowerPoint required and highly proficient in all other Microsoft Programs (Excel, Word, etc.)
Experience managing highly sensitive information with discretion and professionalism
Consistent desire to go above and beyond in all capacities
Appreciation for working in a multicultural environment
French Speaker a plus
Education:
BS/BA degree
Salary: $100,000 - 120,000
Where you'll be
This role will be based out of our Brooklyn, NY headquarters. TuneCore operates on an in-office and remote hybrid model giving our teams flexibility and choice of how they work. The Executive Assistant will work in-office Tuesday, Wednesday and Thursday each week.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Working At TuneCore
Our Values:
TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.
CSR Strategy: Shaping Music for Good
Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program
Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music for Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.
BE THE CHANGE
As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the fourth annual study, BE THE CHANGE: Gender Equality in Music, leading market intelligence and consulting firm MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry.
Recognition and Awards:
Fast Company's 10 Most Innovative Companies in Music list (2023 & 2024)
Crain's Best Places to Work in NYC (2022 & 2023)
Leading Light Bizzy Award (2024)
Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)
Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023, 2024)
Billboard's International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)
Benefits & Perks:
At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.
“Wellness Fridays” year-round (close at 1pm on Fridays)
Universal Paid Parental Leave for both parents - because we know your newest family member(s) deserve your undivided attention.
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first.
401k match - an investment in your future.
Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
Hybrid Work - employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. Some roles may require more time working in-person from the office, to be discussed during the interview process and while onboarding.
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people.
Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!).
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.
