Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
Purpose of the role
As an Events Project Manager, you will support one of our biggest and most relevant clients in coordinating big-scope events across the Cloud sector. This includes:
- Perform risk management to minimize project risks
- Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Create and maintain comprehensive project documentation
- Ensure resource availability and allocation
- Appropriate use of verification techniques to manage changes in project scope, schedule and costs
Other Responsibilities
- Maintain event project plans and update strategic timelines for core workstreams
- Serve as main point of contact across multiple stakeholders to ensure event milestones are me
- Maintain a real-time project tracker for Stakeholders and incorporate new requests / feedback based on priority
- Coordinate with cross-functionally with our client's planning team, Strategy & Operations, field teams, etc. to organize event staffing, ticketing, and regional summit planning
- Create internal communications and presentations, and work with internal communications teams to distribute messages to appropriate audiences
Requirements
- Minimum 5 years experience as a Project Manager
- BA/BS degree OR equivalent practical experience
- Native/Proficient level of English
- Excellent communication skills, verbal and written
- Event management, planning, and execution
- Cross-functional collaboration and leadership
- Experience working with a cross-functional team and geographically dispersed stakeholders
- Ability to create and manage efficient, scalable processes
- Excellent independent problem-solving capabilities
- Strong interpersonal skills and a high level of integrity and professionalism.
- General IT skills: essential computer skills to navigate efficiently a computer based job.
Benefits
- Full time position (39h per week).
- Permanent Contract
- This is a Hybrid-working model in Barcelona
- Competitive Salary
- Relocation support if needed
- Health insurance
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business, casual environment with colleagues of all ages gathered in a highly-motivated team
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