The Event Onsite IT Analyst plays a critical role in collaborating closely with the Senior Manager Onsite IT and various internal teams to ensure the successful delivery of IT requirements for trade show events requiring Onsite IT support. This role involves proactive engagement with internal departments to gather specific IT requirements well in advance of each event, as well as taking a lead role in coordinating the logistics of hardware shipment for pre-show setup and post-show teardown. The position requires extensive travel, with a commitment to being on-site at events for a minimum of 50% of the time.
Responsibilities:
- Install, configure, and maintain hardware and software.
- Provide technical support to onsite staff and troubleshoot hardware and software issues.
- Manage network maintenance and security, including LAN and WAN setups.
- Oversee server log reviews and database management.
- Perform Windows administration, including local and global policies.
- Coordinate equipment reprogramming and shipment logistics.
- Collaborate with various teams to gather IT requirements before events.
- Ensure the availability of IT equipment at events.
- Design and implement LANs, especially for POS systems.
- Generate daily POS reports at event locations.
- Support credit and cash transactions from an IT perspective.
- Coordinate with the IT department leads for temporary staff.
- Ensure compliance with internet regulations and PCI standards.
- Manage Informa Las Vegas warehouse
Contribute to IT department's strategic goals and policies
Qualifications:
- Bachelor's Degree in Computer Science and/or 4-6 years of relevant experience.
- Proficiency in Windows Server management, SQL, and scripting.
- Strong knowledge of network technologies, including CISCO ACL and routing.
- Database modeling skills (SQL, Oracle, ODBC, etc.).
- Ability to design custom reports using reporting tools.
- Willingness to work flexible hours, travel, and be on-call.
- Excellent problem-solving and communication skills.
- Ability to work in fast-paced environments and lift up to 50 lbs.
Why work at Informa?
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
- The salary range for this position is $58K-$70K, depending on experience.
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer.
We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
